Parts
Creating high-performance teams with engagement and results
When most forklift dealerships evaluate the success of their aftermarket departments and functions, they focus on the usual Key Performance
July 20, 2025
When most forklift dealerships evaluate the success of their aftermarket departments and functions, they focus on the usual Key Performance
Back in March of this year, after attending and exhibiting at this year’s record-breaking ProMat Show in Chicago, one thing
Each June, National Forklift Safety Month serves as a valuable reminder of how critical safety is to the material handling
In one of my early editions, I discussed the hidden costs of variability in the supply chain. This is always
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
The parts department is often referred to as the backbone of a dealership. It provides essential support to the service
Another January is upon us, and with it comes the opportunity to reflect on the year behind us and set
As another December has arrived and 2024 winds down, you may be reflecting on a year filled with growth, innovation,
Forklifts are essential to the efficiency of warehouse operations, often moving heavy loads and navigating through narrow aisles. However, operating
I recently attended MHEDA’s Parts and Service Management Conference, and as is often the case with these industry events, I
As the material handling industry evolves and grows, so do the ranks of professionals within the business. This month, Material
In the past few years, the material handling industry has seen a significant shift toward sustainability, driven by the need
In one of my past editions, I shared that dealers sometimes struggle to differentiate the role of an equipment sales
It is hard to believe we’re already well past the first half of 2024! Time is flying, and I hope
During my recent travels and meetings with industry colleagues, dealers, and OEMs, many discussions took place exploring the dynamics and
In April’s edition, I wrote about the topic of data-driven decision-making. In one instance, I discussed how most dealerships I
I recently attended MODEX 2024, and this year’s show was highly anticipated by professionals across our industry. Automation, robotics, software
Where are forklifts made? Contrary to the prevailing notion that little is manufactured in the USA nowadays, the majority of
One of the MHEDA’s 2024 Material Handling Business Trends states, ‘Technology is profoundly impacting the material handling industry including artificial