Mitsubishi Caterpillar Forklift America Inc. (MCFA) recognized Miami Industrial Trucks for its 20-year commitment to serving customers as a local MCFA dealer. As part of the MCFA dealer network, Miami Industrial Trucks, headquartered in Dayton, Ohio (with branches in Troy, Findlay and Toledo, Ohio) provides customers with exceptional service by offering a full line of forklifts, including electric sit-down and stand-up lift trucks, warehouse products and internal combustion cushion and pneumatic tire forklifts. “Twenty years ago, we made a strategic decision to change our business’ primary forklift provider to join the MCFA family,” said Mark Jones, president and CEO of Miami Industrial Trucks. “This change was one of the best decisions for our company and our customers, because MCFA’s support for customers is unmatched in the material handling industry.” Miami Industrial Trucks first joined the MCFA dealer network in 1993. During its tenure as an MCFA dealer, Miami Industrial Trucks has been recognized as a Cat Lift Truck “Dealer of the Year” for 19 consecutive years. This award is given to top dealers that demonstrate excellence in customer satisfaction and support.
“We value our relationships with our dealer network, and Miami Industrial Trucks is one of our most dedicated dealers,” said Kent Eudy, executive vice president of sales and marketing at MCFA. “Their willingness to provide customers with the best possible solutions for their business, and their ability to adapt to changes in the material handling industry is what makes them an industry-leading dealership.”
