New Penn has been recognized for 23-years with a Quest for Quality award. This year’s award is in the Expedited Motor Carriers category from Logistics Management magazine. Quest for Quality awards are regarded as the gold standard–the single most significant and reliable measure of customer satisfaction and service excellence in the transportation industry.
“New Penn is pleased to have been selected by transportation and logistics decision-makers throughout the country to receive the Expedited Motor Carriers Quest for Quality award,” said Howard Moshier, president of New Penn. “Each and every New Penn team member is dedicated to performance excellence, and it’s this dedication that enables us to deliver award-winning, next-day LTL service to our customers year-after-year.”
Logistics Management magazine began its Quest for Quality awards program in 1985. Each year, thousands of transportation and logistics decision-makers from all over the country determine which carriers are the “best of the best.” Survey respondents rate providers on a number of objective service metrics such as: on-time performance, value, information technology, customer service, equipment and operations. Providers with the highest overall scores in their respective categories are selected to receive Quest for Quality awards. Learn more about the Quest for Quality awards and Logistics Management magazine online: www.logisticsmgmt.com.
