Seeing customer needs through a different lens
Companies often rely on buzzwords like “innovative,” “game-changing,” or “cutting-edge” to define their unique value proposition (UVP). While these terms may…
A 15% increase in New Industrial Manufacturing Planned Projects reported for February 2025
Industrial SalesLeads released its February 2025 report on planned capital project spending within the Industrial Manufacturing sector. The company monitors…
Do your people WANT to listen to you?
I’m at a corporate conference about to give my 90-minute, customized, personalized talk. As I do with all my talks,…
AI and Robots are aiming for dealers. Are you prepared?
Last month, we covered performance gaps and how to avoid them because if you cannot prevent them, there is a…
Is your dealership prepared to take on the electrification market shift?
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and…
Gordon Report: The Skilled Workforce Future: Stakeholder Capitalism vs. Shareholder Priority
The United States is experiencing a severe skilled labor shortage and rising wage inflation. A growing body of evidence points…
AI-powered robotics are reshaping the warehouse floor
Robots in warehouses aren’t a novelty, but with the infusion of AI, they’re becoming integral players in operations. These intelligent…
Why your “clear” communication isn’t clear
Say there’s a new corporate initiative that your team needs to fully understand and embrace. You sit down with the team,…
Bus drivers, controls, maps and tools
Revenue Center Management has been the pivotal dealer Best Practice for over thirty years. Yet, why are so many dealers…
129 new Manufacturing Planned Industrial Projects stay steady to start the January 2025 New Year
Industrial SalesLeads has announced the January 2025 results for the new planned capital project spending report for the Industrial Manufacturing…
AI in warehousing: Revolutionizing labor efficiency and workforce dynamics
Picture a bustling warehouse during the holiday season, with workers racing against time to fulfill an avalanche of online orders.…
Getting what you want. It’s a matter of self-truth.
Why aren’t you moving forward? Why do you feel “stuck?” Why is your success track not moving fast enough? Why…
Does your dealership have a performance gap?
As you know, I love to review business and industry data daily. I probably read 100 emails daily and receive…
Is your parts department the backbone of your dealership? It better be
The parts department is often referred to as the backbone of a dealership. It provides essential support to the service…
The psychology of momentum
Imagine you are a player on a professional sports team on a winning streak. Everything is clicking. Everything is flowing…
Profit-Sharing Plans are making a comeback
Profit-sharing plans (PSPs) have been around for decades. Employers may use them to attract and retain workers and incentivize employee…
Don’t conflate strategy tools with a strategy
The statistician George Box famously observed, “All models are wrong; some models are useful.” No strategy model is perfect. They are…
Raising your labor service rate creates opportunities
I was talking to a General Manager of an OEM lift truck dealership the other day in a major metropolitan…
Go Home, Go Home, Go Home Now Let’s Make ‘Come Back’ Work
If this title feels like a lyric from a confusing song, that’s because the message has been just as mixed.…
AI in real-time decision-making: Agility in the modern warehouse
Let’s step into a warehouse during the holiday rush hour. Orders are flooding in, inventory is off shelves, and workers…
You know what they say…..
I hope you had a splendid holiday week! There certainly were plenty of football games to watch. Besides a wicked…
Battery Technology is Expanding and Evolving
Powering equipment is a key component of any material handling organization, and batteries’ role in the industry continues to evolve.…
The Blueprint for Brand Differentiation
Today’s consumers are bombarded with choices. Brand differentiation is no longer optional—it’s a survival strategy. But the question is how. Instead…
Is pharma robot ready?
In a world that is constantly evolving, technology has taken center stage, changing industries at a pace few could have…
TRUMP mandate. How will it affect your dealership?
Many of you probably had your 2025 plan in place before the election. If I had to guess, there is…
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Current Supplements
LiuGong North America has added Discount Forklift to its expanding dealer network, marking a significant milestone for both companies. With…
Today, Mitsubishi Logisnext Americas, one of the world’s leading manufacturers and providers of material handling, automation, and fleet solutions, announced Berry…
Powerful, highly flexible, modular lighting for machine vision Advanced Illumination has announced the launch of its AL325 Series Modular Bar Lights.…
Trade Tech, Inc., is advancing its Customs capabilities as part of its commitment to supporting freight forwarders and logistics providers…
SUN Automation Group® has welcomed key industry talent following execution of the sales agency and distributorship agreement of Kolbus Corrugated…