
ZIG or ZAG?
Here we are in June and 2015 is shaping up to be a yawn. Retail sales are lackluster.Consumer debt is

Here we are in June and 2015 is shaping up to be a yawn. Retail sales are lackluster.Consumer debt is

Customers don’t always approach you for business. You sometimes have to approach them! Professional sales and marketing people worldwide, know

Small Data, Big Impact The importance of extracting actionable insights from lift truck telematics to improve efficiency and protect the

Customer Retention ———— The Never Ending Search. Really? Can we live with that? Some statisticians have reported that most companies

Do you really know what business you are in? I mean really know? Or are you so focused on selling
You will be replaced. Don’t feel bad; it happens to all of us. It’s the cycle of life in the

Q. In your seminar, you used the question “Anything else?” as one of your ‘really good sales questions’. I see

Unirak bills itself as “the best pallet rack company” in the nation. The company manufactures racks ranging from pallets from

Ten to fifteen years ago Tom Peters wrote the book “In Search of Excellence”, it was a popular and bestselling

Q. We use the phone for keeping contact with many accounts. I also use it for cold calling phone prospects.

There is a key component to West Point Rack’s business philosophy – focus on Material handling dealers. Terry Sroka. CEO
Today, there are a variety of factors impacting supply chain strategy and ultimately labeling processes. Therefore, it’s important to take

A culture of safety at work prevents accidents, saves down time and money, and might even keep employees safer at

Successful equipment dealers discovered long ago that their employees are the dealership’s most important assets. Successful dealers know that results

My associate Steve Pierson, CPA that has worked with me for 20+ years, is one of the premier tax folks
It’s pretty much a given that employers want their staff members to be “team players.” What hiring manager is going
Drive-in rack helps Coloma Frozen Foods expand, cut cost, and improve safety Coloma Frozen Foods needed to consolidate its frozen

Customer service (satisfaction) is an attitude that must be displayed by every employee within the dealership. It is not a

I smell another paradigm shift…..or it just a continuous disruptive process impacting the equipment business that normally operates through a