Episode 497: Scaling new heights with Plus One Robotics
In the latest episode of The New Warehouse Podcast, Kevin chats with Erik Nieves, CEO of Plus One Robotics. The company, known for integrating advanced robotics into warehouse operations, recently surpassed a significant milestone of one billion picks, marking a major achievement in warehouse automation. Tune in and hear how Plus One Robotics is addressing labor shortages and enhancing warehouse operations with its groundbreaking robotics and AI technology. Bridging the Technology Gap in Warehouses Erik Nieves founded Plus One Robotics to address a crucial gap in warehouse automation. He notes, “The warehouse was going to be the next major vertical to adopt industrial robotics at scale.” Despite the potential, Erik cites a technological gap in vision software and grasping capabilities hindered widespread adoption. Plus One Robotics focuses on solving this problem by developing advanced perception software, enabling robots to handle the variability inherent in warehouse operations. “It’s not a robot arm problem. It’s a perception and grasping problem,” Nieves emphasizes, highlighting the company’s innovative approach. Adapting to Labor Shortages with AI and Robotics The labor shortage in logistics is a pressing issue, and Plus One Robotics leverages AI and robotics to mitigate this challenge. Nieves advises warehouse operators, “If you can get the labor you need to meet your volumes and your cutoff windows, please do. Because there is no more flexible, adaptable resource than people.” However, when labor is scarce, automation becomes essential. Erik introduces new solutions from Plus One Robotics, including the InductOne system and depalletizing solution, which were built to enhance throughput and efficiency. The Human Touch in AI-Driven Automation Despite advancements in AI, Nieves underscores the importance of human intervention in maintaining system reliability. Plus One Robotics employs a “human-in-the-loop” approach, where remote supervision ensures minimal downtime. “The interval from the time it said, ‘I don’t know what I’m doing,’ till it’s running again is always under 10 seconds,” Nieves explains. This approach not only boosts system uptime but also alleviates concerns of complete reliance on AI, making automation more acceptable to warehouse operators. Key Takeaways from Plus One Robotics Plus One Robotics is addressing crucial gaps in warehouse automation with a focus on vision software and grasping technologies. Achieving over one billion picks demonstrates their technology’s effectiveness and scalability. The potential for robotic automation in logistics continues to grow, promising significant advancements in efficiency and capability. The New Warehouse Podcast Episode 497: Scaling New Heights with Plus One Robotics
Episode 496: Talking innovation with Brett Wood of Toyota Material Handling
Live from MODEX 2024, The New Warehouse Podcast welcomes back Brett Wood, president and CEO of Toyota Material Handling North America. This insightful discussion dives into the transformative trends within the material handling industry, showcasing Toyota’s leading role. The conversation highlights key innovations, technological advancements, and industry shifts, mainly focusing on automation and electrification. Accelerating Automation in Material Handling Automation stands out as a pivotal trend, as Wood notes, “Automation comes to mind as one of the key topics… technology is getting so much better at automating vehicles, forklifts, AMRs no matter what the size is.” This surge in automation is primarily driven by a workforce shortage, prompting a shift towards automated solutions. Wood explains the increasing integration of technology in everyday operations, illustrating its potential to reshape the industry landscape by enhancing efficiency and reducing reliance on human operators. The Material Handling Shift to Electrification While the automotive sector lags, electrification is rapidly transforming the material handling sector, as noted by Wood, with a significant uptick in electric forklifts. “66% of what was sold last year was electric,” he states, highlighting a distinct move away from traditional combustion engines. This transition is not only a response to environmental concerns but also influenced by regulatory changes, such as those in California, pushing the industry towards cleaner, sustainable technologies. Wood’s commentary underscores the broader implications of electrification, from operational changes to new regulatory landscapes. Emphasizing Sustainability and Safety in Material Handling Sustainability and safety are integral to Toyota’s strategy, reflecting broader concerns across the industry. Wood shares insights on the company’s initiatives, like installing solar panels and emphasizing safety in every aspect of operations. “Safety needs to be part of a corporate culture… We start every meeting at Toyota no matter the topic, safety first,” Wood emphasizes. Wood also shares Toyota’s new collision avoidance system, SEnS+ Smart Environment Sensor Plus™. Toyota’s comprehensive approach improves compliance and enhances operational efficiency. It also serves as a recruitment and retention tool, appealing to a new generation prioritizing corporate responsibility. Key Takeaways: The push towards automation and advanced technologies is reshaping material handling. The electrification of forklifts is gaining momentum and is driven by market trends and regulatory measures. Toyota’s commitment to sustainability and safety sets industry standards that influence current operations and future directions. The New Warehouse Podcast 496: Innovations in Material Handling with Toyota
Episode 495: End-to-end supply chain innovation with Maersk
This episode of The New Warehouse Podcast broadcasts live from the Maersk Podcast Studio at Manifest. Erez Agmoni, Global Head of Innovation for Logistics and Services (L&S) at Maersk, and Kevin discuss innovation within the supply chain. Known globally for its ocean freight services, Maersk has undergone significant transformation over the last five years to become an end-to-end logistics integrator. Erez discusses Maersk’s journey in reducing supply chain friction, its structured approach to innovation, and the collaborative ecosystem it has built to drive these advancements. Maersk’s Evolution Over the Last Five Years Over the past five years, Maersk has transitioned from a company primarily known for ocean freight to an end-to-end logistics integrator. Erez explains this role “is really to support our customers on the journey to improve their supply chains and ensure that they have less friction in moving their goods.” To achieve this, Maersk has expanded its services to include: Air freight Warehousing Trucking Customs Brokerage Supply chain management Maersk is working with MIT to develop dynamic routing to improve supply chains and reduce disruptions. Instead of having customers direct the movement of goods, this system finds the best route based on real-time conditions. Traditional methods can cause delays and missed deadlines, but as Erez Agmoni explains, “We are actually trying to help them(customers) find the best route, keep the price reasonable, and make sure that you can hit the transit time again and again. So we need all of this to orchestrate together to make it happen.” How Supply Chain Innovation Works at Maersk Innovation at Maersk is structured around three main pillars, ensuring a systematic and repeatable approach. Erez outlines these pillars: Robotics Automation: Enhancing warehouse and trucking operations with robotics and autonomous solutions. “Ensuring that the flow of the goods is being done in a much more optimized way,” says Erez. Digital Innovation: Utilizing AI, machine learning, digital twins, and computer vision to optimize logistics operations. “That’s the buzziest pillar right there,” Erez notes. Product Innovation: Developing new solutions tailored to customer needs, integrating advancements from the first two pillars. Erez explains, “It’s really to create certain elements that our customers can really improve the supply chains.” Maersk collaborates with a wide range of stakeholders to foster innovation. Key partnerships include: Customers: Co-creating and testing solutions in real business environments. Academic Institutions: Collaborating with universities like MIT to develop advanced logistics solutions. Government: Learning from regulations and promoting collaborative ecosystems. Venture Capital and Startups: Leveraging external innovations to enhance Maersk’s capabilities. “Trying to avoid, unless it’s really necessary to build it inside, we’re trying to go outside,” says Erez. “We’re not trying to just live in a bubble and create things ourselves,” Erez explains, as these partnerships enable Maersk to integrate diverse expertise and stay agile. Engaging with Startups for Innovative Supply Chain Solutions Maersk actively engages with startups to implement innovative solutions, focusing on problem-solving capabilities. Erez emphasizes, “Before we evaluate the startup per se, we evaluate if their solution fits the problem we’re trying to solve.” The engagement process includes: Evaluating Fit: Ensuring the startup’s solution aligns with Maersk’s priorities. Proof of Concept: Testing solutions in live environments to validate their effectiveness. Scaling Successful Solutions: Expanding and integrating successful innovations into Maersk’s operations. Erez encourages startups to be honest about their capabilities because it’s so difficult to regain trust later on. For instance, he mentions, “If you believe you will be able to do it in a year, just say that,” and advises having an open discussion about capabilities and scope. Key Takeaways on Supply Chain Innovation End-to-End Integration: Maersk has evolved to provide comprehensive logistics solutions beyond ocean freight. Structured Innovation: Focused on robotics automation, digital innovation, and product innovation to enhance supply chain efficiency. Collaborative Ecosystem: Partnerships with universities, governments, and startups to drive innovation. Purposeful Startup Engagement: Evaluating startups based on problem-solving capabilities and running real-world trials The New Warehouse Podcast Episode 495: End-to-end supply chain innovation with Maersk https://youtu.be/IdL8En3zHdU
Episode 494: Supply Chain orchestration with Brian Gaunt of DHL
Supply chain orchestration is today’s topic on The New Warehouse Podcast. Recorded live at Manifest, Kevin sits down with Brian Gaunt, the VP of Accelerated Digitalization at DHL Supply Chain. In addition to discussing supply chain orchestration, the conversation delves into emerging trends in automation and AI and the critical role of data analytics in optimizing warehouse operations. Brian shares valuable insights on how DHL navigates these advancements and what the future holds for the logistics giant. The Power of Data in Orchestrating Supply Chains Brian Gaunt emphasizes the pivotal role of data in supply chain orchestration. “Everything we touch generates output,” he explains, highlighting the importance of effectively capturing and utilizing this data. “One of the great things about automation is it’s really good at tracking what it does. So, we can get very predictable productivity results coming out of those types of solutions.” DHL leverages data from both manual processes and automated systems to optimize warehouse operations, enabling better forecasting and resource allocation. DHL can perform predictive analysis by integrating machine learning solutions, enhancing overall efficiency and productivity. Warehouse Orchestration Warehouse orchestration at DHL involves harmonizing both automated and manual processes to create a seamless workflow. Brian discusses how advanced robotics and data analytics contribute to this orchestration. “Orchestration overall or supply chain orchestration, as we look at it, is really optimizing that full end-to-end visibility from the point of manufacture to those raw materials or finished products arriving from the manufacturer into the warehouse.” Providing visibility into every aspect of the supply chain improves productivity and enhances associates’ working conditions by automating strenuous tasks. The Future of Supply Chain Orchestration Brian says DHL will focus on refining data utilization and incorporating new automation solutions to enhance supply chain orchestration further. Brian notes that staying on top of technological advancements is crucial for maintaining efficiency and improving worker satisfaction. “Robotics solutions do a lot of the tasks that the person really doesn’t want to do. Nobody wants to unload a box in a hot trailer or cold trailer.” This strategy can create more appealing and safer working environments by continually integrating innovative solutions, ultimately driving better performance and customer satisfaction. “If we’re able to put a piece of equipment in there to do that and allow that person to do something else, it’s a much better fit.” Key Takeaways on Supply Chain Orchestration Data Utilization: Effective data capture and analysis are essential for optimizing supply chain operations. Automation and Robotics: Integrating advanced automation solutions improves productivity and working conditions. Continuous Innovation: Staying updated with technological advancements ensures efficiency and enhances employee satisfaction. The New Warehouse Podcast Episode 494: Supply Chain Orchestration with Brian Gaunt of DHL
Episode 493: Automation & Mobility at Momentum 2024 with Agility Robotics & Manhattan Associates
In this engaging session from Momentum 2024, I was joined by a panel consisting of Adam Kline and Matt Dermody from Manhattan Associates and Pete Allen from Agility Robotics to discuss the current state of automation and mobility in the warehouse industry. The discussion highlights advancements in robot technology, particularly focused on humanoid robots, their practical applications, user experience considerations in warehousing, and the future landscape of automation. The Current State of Automation There has been a huge uptick in automation solutions coming to market in the warehouse space and the panel agrees that labor challenges and finding ways to augment labor are one of the biggest driving factors for this uptick. Adam even mentions how just 5 or 6 years ago at Momentum you would not see robotic solutions at the show but this year there was a presence and most notably the presence of Digit from Agility Robotics, a humanoid robot. As we look at the many options that are on the market, Matt points out how there is a variation in form factors that are allowing for different processes to now be automated and how AI is allowing for more to be done as well. Humanoids in the Warehouse When it comes to form factors of robotic solutions, humanoids are certainly garnering a lot of attention. The combination of the humanoid form factor and AI allows for rapid training opportunities that can make a humanoid robot more flexible in what processes it can utilize. Agility Robotics is pushing warehouse automation forward with its humanoid option, Digit, and has firmly put its flag in the sand on being the warehouse humanoid robot. This has been further solidified through their partnership with Manhattan which allows them to integrate with the Manhattan Active Warehouse Management platform and help Manhattan’s users easily bring humanoid robots into their workflows. As of right now, these robots are just moving totes in different ways but Pete discusses the evolution of them and their pursuit to make them into collaborative robots that can work right beside you. The Future of Automation Without a doubt, automation is here to stay and will continue to evolve in the coming years. Manhattan is positioning themselves to be able to support these advancements and make utilizing these solutions easier for their end users. The most interesting concept from this conversation came from Matt who describes the future of robotics having a virtual gym where AI based robotics can easily go in to learn a new task. In this virtual gym the robot will be able to replicate the processes at a rapid rate allowing for new tasks to quickly be learned. Through these advancements, robots will be able to become more flexible and adaptable to new environments or tasks. Key Takeaways Undoubtedly, labor challenges are driving the uptick in automation solutions hitting the market and giving reason for these solutions to continue to be present in our industry. Humanoids are a fairly new form factor to the robotics space and Agility Robotics is focusing on the warehouse specifically by positioning themselves with partnerships like the one with Manhattan Associates, Zion Solutions Group and GXO. To help advance the development of robots, AI is playing a large part in how quickly these robots can and will be able to adapt to their environment and have additional flexibility to focus on more than one task. The New Warehouse Podcast EP 493: Automation & Mobility at Momentum 2024 with Agility Robotics & Manhattan Associates
Episode 492: Driving innovation in supply chains with PepsiCo Labs
Today’s episode of The New Warehouse Podcast features Anna Farberov, the General Manager at PepsiCo Labs. Anna is at the forefront of technological innovation at PepsiCo, exploring and implementing cutting-edge solutions to enhance efficiency across their supply chain. In this episode, Anna delves into the inner workings of PepsiCo Labs, their approach to innovation, and world-changing technologies that are revolutionizing their operations from seed to shelf. The Integrated Value Chain of PepsiCo PepsiCo’s operations span the entire supply chain, making their approach to supply chain innovation uniquely comprehensive. Anna explains, “We start with what we call ‘seed to shelf.’ We own the seed, we grow the potatoes, and we use our own trucks to ship them.” This vertical integration means that PepsiCo controls every step, from agriculture to direct store delivery, ensuring quality and efficiency throughout. Anna highlights the sheer scale of their operations, noting that small changes can lead to significant impacts. “Imagine if we find a way to grow potatoes better or use less water in our irrigation. Even improving the throughput of our warehouses can have a huge impact,” she says. This comprehensive control allows PepsiCo Labs to target innovations that can deliver substantial benefits across various touchpoints in their supply chain. Taking a Pragmatic Approach to Innovation in Supply Chains PepsiCo Labs takes a pragmatic approach to innovation in supply chains, focusing on solving specific business problems rather than chasing the latest tech trends. “We look at what are the biggest problems in the business, go to the business experts, and ask them what we can solve,” Anna explains. This problem-first strategy ensures that the innovations they adopt are both relevant and impactful. One example Anna shares is their approach to eCommerce warehousing. “We needed a solution for eCommerce that required a large number of SKUs moving fast in a small footprint. This led us to micro-fulfillment centers with automated storage and retrieval systems,” she explains. By focusing on the specific needs of their eCommerce operations, PepsiCo Labs was able to implement solutions that improved efficiency without compromising product availability. Balancing Technology with Human Elements While automation and technology are crucial, Anna emphasizes the importance of centering supply chain innovations around the human element. “You can’t just throw a lot of tech or robotics at a warehouse and expect it to happen. You need to center it around the human element and bring the people with you on the journey,” she states. This approach ensures that technological advancements enhance rather than disrupt the work environment for PepsiCo employees. Anna shares a practical example: “We’ve implemented a scanning solution that can capture multiple labels in one photo, reducing the repetitive task of scanning labels individually.” This not only improves efficiency but also enhances the work experience for employees by eliminating tedious tasks. Key Takeaways PepsiCo controls its supply chain from “seed to shelf,” allowing targeted innovations with significant impacts. Focusing on solving specific business problems ensures relevant and impactful technological adoption. Centering innovations around employees enhances efficiency while improving the work environment. The New Warehouse Podcast EP 492: Driving Innovation in Supply Chains with PepsiCo Labs
Episode 491 Embracing Human-Centric Supply Chains with Alcott Global
In the latest episode of The New Warehouse Podcast, Kevin sits down with Radu Palamariu, the Managing Director of Alcott Global for Europe and Asia Pacific. Palamariu is an influential figure in the supply chain industry. He is known for his work in executive recruitment, his role as the host of the Leaders in Supply Chain Podcast, and for co-authoring the book From Source to Sold. During the episode, they discuss the vital role of human elements in supply chains, the impact of technology, and the importance of storytelling and soft skills in leadership. The Human Element in Supply Chains Radu Palamariu emphasizes that technology alone cannot drive success in supply chains; it is the people behind the technology who make a difference. He argues, “Technology doesn’t make or break businesses, people do.”This perspective highlights the essential role of human expertise and judgment in leveraging technology effectively. Palamariu’s insights draw from his extensive experience in executive search, where he has seen firsthand the importance of leadership and human capital in operational success. Palamariu points out that while automation and AI are transforming the industry, they do not replace the need for skilled professionals. “The people that are able to make change happen, that are digital savvy, and that have a good understanding of how to combine all of this are more important than ever,” he states. This underscores the need for continuous learning and adaptation among supply chain professionals. The Power of Storytelling in Leadership One of the key themes discussed is the significance of storytelling and soft skills in effective leadership. Palamariu notes, “The best leaders are the best storytellers, able to tell narratives that inspire people and get stuff done.” He explains that successful leaders can connect their technical achievements to broader business goals, such as increasing profitability or enhancing customer service. This ability to communicate and inspire is crucial for advancing leadership roles within the supply chain sector. Palamariu also reflects on his journey and the value of curiosity and learning. His podcast, initially a tool for his education, has become a platform for sharing industry knowledge. He encourages professionals to develop their storytelling skills better to articulate their value and impact within their organizations. Technology as a Tool, Not a Solution While technology is a significant focus in modern supply chains, Palamariu cautions against adopting new technologies without clear objectives. He explains, “Tech is a tool, not the ultimate solution. Unless you have a problem, get very clear on what’s your problem first.” He shares examples of companies implementing AI and other technologies without fully understanding their needs, leading to ineffective solutions. Palamariu advises starting with the problem and then seeking the most appropriate technological tools to address it. He also mentions the importance of data quality, noting that even the most advanced AI cannot compensate for poor data. This pragmatic approach ensures that technology investments are aligned with business goals and deliver tangible benefits. Key Takeaways on Human-Centric Supply Chains Human expertise and leadership are crucial in leveraging technology effectively. Effective communication and storytelling are critical skills for supply chain leaders. The capability to drive change in both large and small to mid-sized companies within a digital-first environment is invaluable. The New Warehouse Podcast 491: Embracing Human-Centric Supply Chains with Alcott Global
Bonus Episode: Gen AI in the Warehouse at Momentum 2024
On this bonus episode of the podcast, we are talking AI in the warehouse with Ravi Maganti from Manhattan Associates. This conversation was originally broadcast live at Momentum 2024 where AI was certainly a large topic of conversation with Manhattan announcing their generative AI approach to the warehouse called Manhattan Assist. One of the top questions I get from people both in the industry and outside the industry is “how is AI coming into the warehouse?” so I was very excited to have this conversation and get the answer. What is Generative AI? With AI or artificial intelligence becoming so prevalent in our world, not just a specific industry, there is a lot of talk about what AI can do and what AI even is. There are multiple different types of AI and applications that Ravi gives us definitions of and examples of in the conversation, however, we are focused on generative AI in this use case. The easiest way to think of generative AI is ChatGPT, which is a generative AI platform and what Ravi compares to “the mobile phone revolution” with its prevalence in today’s society. The true definition is where multiple sets of existing data are taken and can then be used to generate new content whether it is text, images, video or other examples. This is very similar to what you might see from a chat interface where you ask a question and the generative AI platform will return information to you based on what you have asked. How Generative AI is Coming Into the Warehouse Now, how is generative AI coming into the warehouse itself? With Manhattan’s recent launch of Manhattan Assist, which has been in development for over a decade and was teased last year at Momentum, generative AI has now found a home in the warehouse. Through their first launch of Assist to their Manhattan Active users they are giving access to Assist on every part of the Active platform allowing users to dig into configurations on any screen. This takes away multiple different points at which interaction would be needed from a support level. Now that configurations can be dissected to the level the user needs right in an easy-to-access chat system they can get on with their work and not run into potential roadblocks. One of the benefits of Manhattan Active is being able to have access to new features every 90 days without any updates or implementations. With so many features coming on line at a frequent pace, a user can now easily understand them and how to put them into place for themselves with Manhattan Assist. Starting at this higher level and foundational system configuration level is a big win for those operating on Manhattan Active and will be a big foundation for what’s to come from Manhattan Assist. Key Takeaways Generative AI is what most think of when they think of AI (like ChatGPT) and Ravi explains how Manhattan has developed their large language models (LLMs) over time to deliver Manhattan Assist. Manhattan Assist is Manhattan Active’s newest feature that brings Generative AI into the warehouse and helps to breakdown configurations on any aspect of the platform in easy to digest ways. Manhattan Assist is just the start of what Generative AI can do in the warehouse and the continued learning and evolution of the platform will increase the ability of the user to be better informed and make better decisions. The New Warehouse Podcast Gen AI in the Warehouse at Momentum 2024
Episode 490: Addressing warehousing labor challenges with Inviscid Consulting
In episode 490 of The New Warehouse Podcast, Steve Hopper, founder and principal of Inviscid Consulting, joins the show to discuss the ever-pressing topic of labor. With decades of experience in the industry, Hopper brings a wealth of knowledge in optimizing warehousing, distribution, and logistics operations. Inviscid Consulting specializes in streamlining processes to reduce costs and enhance service levels. In this episode, Hopper delves into the persistent labor challenges in the warehousing sector, the nuances between labor performance and productivity, and innovative approaches to addressing workforce shortages without solely relying on increased staffing. Navigating Labor Challenges in Warehousing Labor shortages have been a longstanding issue in the warehousing industry, exacerbated by recent events like the pandemic and an aging workforce. Hopper explains that many view warehousing work as unappealing due to its physical demands and repetitive nature. This negative perception, evolving worker qualifications, and language barriers create a perfect storm for labor shortages. Despite these challenges, Hopper emphasizes, “You can’t just throw bodies at the problem. You must look at alternatives to get more out of your existing workforce.” Enhancing Productivity Through Strategic Measures Hopper discusses the critical distinction between productivity and performance in warehousing operations. Productivity is a raw metric of output divided by input, such as units per hour. Performance, however, encompasses a broader range of factors, including the pace of work, the methods used, and the overall utilization of time. “Many businesses overlook simple yet effective strategies to improve productivity,” Hopper says. He suggests that instead of immediately turning to automation, companies should focus on optimizing their current resources. Implementing best practices, improving worker training, and ensuring effective use of time can significantly enhance performance. Hopper uses a vivid analogy: “Think of Michael Jordan. His performance was a combination of pace, method, and utilization. It’s the same with your workforce.” Addressing Labor Shortages without Increasing Headcount Inviscid Consulting helps businesses tackle labor shortages by optimizing existing processes and resources. Hopper explains that many companies fail to manage and measure their workforce actively, leading to inefficiencies and high turnover. “Many are just throwing people into the warehouse and hoping for the best,” he observes. By conducting thorough operational assessments, Inviscid Consulting identifies areas for improvement. Hopper stresses the importance of setting realistic goals, managing workforce engagement, and fostering a positive work environment. He highlights innovative solutions like gamification and flexible working hours to attract and retain younger workers. Key Takeaways Addressing labor shortages requires more than just hiring more workers. Productivity and performance are distinct metrics; improving both involves optimizing pace, methods, and utilization. Implementing best practices and active workforce management can significantly enhance productivity. Innovative approaches, such as gamification and flexible working hours, can help attract and retain workers. The New Warehouse Podcast Episode 490: Addressing Warehousing Labor Challenges with Inviscid Consulting
Episode 489: Elevating Warehouse Safety Management with Elokon Group
In episode 489 of The New Warehouse podcast, Mark Stanton, President and General Manager of Elokon Group, joins to discuss improving warehouse safety management. Elokon Group, with over 38 years of experience, specializes in enhancing safety for material handling equipment (MHE) and fire safety systems. This episode explores the integration of safety tech, the balance between passive and active measures, and the challenges of demonstrating ROI in safety investments. Integrating Safety Tech in Warehouses Mark emphasizes the significance of combining passive and active safety measures in warehouse environments. While passive measures, such as signage and barriers, are crucial, they often need the support of active technology. He noted, “You can have all the best tech in the world, but if you don’t implement the protocols and procedures and the management and supervision around that tech, there’s no guarantee that it’s going to work or improve anything.” Elokon’s safety solutions, such as the ELOshield system, utilize proximity detection to alert operators and pedestrians to potential hazards, enhancing real-time decision-making and reducing accident likelihood. The Role of Data in Elevating Warehouse Safety Management Data collection and analysis are pivotal in improving warehouse safety management. Elokon’s ELOfleet system exemplifies this by offering comprehensive fleet management through access control, safety checklists, and monitoring operator behavior. There’s so much data just floating around within a warehouse, but how do you take action on that? How do you use that to make better decisions? Stanton believes, “If we can give that human a little bit more information in a timely manner so that he or she can make a better-informed decision, the likelihood is you will get to or close to a zero-incidence operation.” By capturing near-miss incidents, companies can prevent future accidents. Stanton adds,“Whether that event is just a near miss or something more significant, people want to come in with 10 fingers and 10 toes, and they need to leave with the same quantity, you know. And anything we can do to improve and drive that on a daily, weekly, hourly basis and really push that envelope.” Analyzing data helps identify high-risk areas and implement targeted interventions, fostering a safer work environment. Overcoming ROI Challenges in Safety Investments One of the significant challenges in adopting safety technology is demonstrating a clear return on investment (ROI). Stanton shared insights on navigating this challenge, emphasizing the value of pilot programs and peer networking. He explained, “You haven’t had an incident at this point, so go and spend 50 grand, 100 grand just in case. They’re going to come back and say, ‘Well, that seems a little unnecessary.’”By implementing pilot programs, companies can evaluate the effectiveness of safety systems in real-world settings. Additionally, learning from the experiences of other organizations can provide valuable insights and build a compelling case for safety investments. Key Takeaways Combining passive and active safety measures is crucial for comprehensive warehouse safety. Data-driven insights help identify high-risk areas and guide targeted safety interventions. Pilot programs and peer networking can effectively demonstrate the ROI of safety technology investments. The New Warehouse Podcast Episode 489: Elevating Warehouse Safety Management with Elokon Group
Episode 488: Taking a Collaborative Approach with Rocrich AGV Solutions
The New Warehouse Podcast welcomes Carson Menke, Regional Sales Manager, and Brian Markison, Director of Sales, from Rocrich AGV Solutions. The episode delves into the unique collaboration between Jungheinrich and Rocla in North America, the extensive automation solutions offered by Rocrich, and the broader implications of automation in the warehousing industry. Be sure to tune to hear Carson and Brian share their expertise on the evolution and future of warehouse automation. Rocrich AGV Solutions: Bridging Proven Brands Rocrich AGV Solutions stands out by combining the strengths of two established brands, Jungheinrich and Rocla. Carson explains, “Rocrich is the North American sales implementation and engineering of those two product lines.” He adds, “any challenge that approaches us that a customer may be having, we can put them first and really provide a solution that works for them.” This strategic combination allows Rocrich to offer a comprehensive range of solutions tailored to meet diverse customer needs. Brian Markison adds, “It allows us to blend those and handle more use cases and a single source from that perspective.” By leveraging the robust capabilities of both brands, Rocrich provides flexible and scalable automation solutions. Tailored Automation Solutions for Varied Challenges Rather than focusing solely on product specifications, Rocrich adopts a solutions-oriented approach to automation. Carson emphasizes, “When you’re looking at AGVs, it’s a little bit different. You wanna look at it from a solutions approach.” This means understanding the specific challenges faced by customers and providing customized solutions. Rocrich’s offerings range from standardized AGVs based on existing forklift models to more specialized units for niche applications. As Carson explains, “We have a very large offering under the two brands,” ensuring that they can meet the unique needs of each customer. Efficiency and Safety in Warehousing The discussion highlights the critical role of automation in addressing labor shortages and improving operational efficiency. Brian notes, “One of the biggest challenges that warehouses are facing today is just having enough labor on staff.” Automation not only helps mitigate labor shortages but also enhances safety and reduces costs. Carson adds, “Efficiency and dependability are big reasons why people are moving towards automation.” By automating repetitive and dangerous tasks, warehouses can improve safety and productivity, allowing human workers to focus on more value-added activities. Key Takeaways Strategic Brand Combination: Rocrich leverages the strengths of Jungheinrich and Rocla to offer comprehensive automation solutions. Solutions-Oriented Approach: Focus on addressing specific customer challenges rather than just product specifications. Labor and Efficiency Benefits: Automation helps mitigate labor shortages, improve safety, and enhance operational efficiency. The New Warehouse Podcast Episode 488: Taking a Collaborative Approach with Rocrich AGV Solutions
Episode 487: Inside Nucor Warehouse Systems and the Journey from Steel to Racks
Episode 487 takes The New Warehouse Podcast on the road to the heart of industrial innovation at the Nucor Warehouse Systems (NWS) facility in Houston, Texas. Joining us are Daniel Aguirre, a seasoned guest, and Carmen Sanchez, the production supervisor on site. Nucor, renowned as the largest steel producer and recycler in the United States, showcases its end-to-end manufacturing process, transforming raw steel into the racking systems integral to modern warehouses. This episode delves into Nucor’s commitment to safety, efficiency, and sustainability in their production processes. The Core Value of Safety at Nucor Warehouse Systems Daniel emphasizes, “Safety to Nucor and to NWS is our core value. Without us being safe, none of this is possible.” The emphasis on safety is evident from the moment one enters the facility and every interaction with the Nucor team. Carmen explains, “We have 150 teammates that make everything possible. Our main priority is to work safely every day. Our main goal is for them to return to their families.” They integrate safety into the culture through daily safety meetings and empowering team members to speak up about potential hazards, fostering a community that isn’t just physically well and psychologically safe. Teamwork Makes The Dreamwork for End-to-End Pallet Racking Manufacturing Nucor’s Houston facility epitomizes a seamless end-to-end manufacturing process, turning raw steel into finished pallet-racking products. Daniel explains: “We’re taking steel coil, slitting it, and roll-forming it into beams or columns as standard roll-form racking.” The process continues with welding, painting, and preparing the racking for installation. Carmen highlights the teamwork involved: “Our talented team makes anything possible. We always find ways to be safer daily, make quality material, and be productive.” This integrated approach ensures high-quality products and the flexibility to meet diverse customer needs efficiently. Sustainability and Supply Chain Security Nucor’s commitment to sustainability is evident in its recycling efforts and secure supply chain. Daniel notes, “Nucor is the largest recycler in the United States. We can take old racking, melt it down, and produce new raw material.” This recycling process underscores Nucor’s dedication to environmental responsibility. Moreover, by controlling the entire supply chain, Nucor ensures on-time delivery and flexibility in production. Daniel explains, “Having a secure supply chain ensures on-time delivery and allows us to operate flexibly, adapting to customer needs without compromising quality.” This capability is crucial in today’s dynamic market, providing a reliable foundation for business operations. Key Takeaways from Nucor Warehouse Systems Nucor’s commitment to safety fosters a culture of mutual care and responsibility. The end-to-end manufacturing process at Nucor ensures high-quality, efficient, and flexible production of racking systems. Sustainability is integral to Nucor’s operations. Extensive recycling efforts and a secure supply chain enhance environmental responsibility and operational reliability. The New Warehouse Podcast Episode 487: Inside Nucor Warehouse Systems and the Journey from Steel to Racks
Episode 486: Integrating Robots within the warehouse with Dexterity
Welcome to The New Warehouse Podcast, where we delve into the evolving world of logistics and automation. We’re joined by Cary Vandenavond, the Chief Revenue Officer at Dexterity, a company at the forefront of integrating robotics within warehouse environments to enhance operational efficiency. Dexterity leverages innovative robotic arms and AI-driven software to tackle complex logistical tasks, from truck loading to mixed SKU pallet handling. Tune in to learn how their technologies, particularly their novel truck-loading solutions, address some of the toughest challenges in the industry. Empowering Warehouses Through Intelligent Robotics Cary introduces the foundational philosophy of Dexterity, stating, “A lot of our focus is around how we make it(the robot) intelligent. So using machine learning and artificial intelligence technologies to allow us to increase and improve upon that capability of those tasks in a warehouse.” This approach harnesses AI to automate and smartly adapt to diverse logistical challenges. He explains how Dexterity’s technology integrates seamlessly into existing workflows, enhancing precision and efficiency through intelligent automation and going to where the work is. “We’re solving the problem more in trying to solve it in software versus proprietary unique hardware,” Cary explains, emphasizing the strategic shift towards flexible, software-centric solutions that retrofit standard hardware for complex applications. Overcoming Logistical Complexities with Advanced Automation Discussing the intricacies of warehouse operations, Cary illustrates a typical scenario: “Filled or loaded a trailer full of product… it’s like getting a workout while also building a Tetris model in your head.” This vivid analogy underscores the physical and cognitive demands of manual loading processes, which Dexterity’s solutions aim to mitigate. The company’s AI-driven systems optimize the loading of non-uniform items, ensuring stability and density to prevent shipping air, a common inefficiency in traditional setups. “So the vision, the motion planning, machine learning, the data analytics… customers they don’t have access to that data and we give them a lot more business insights on their performance on how well their operations are performing,” he adds. Integrating data analytics into robotic operations exemplifies Dexterity’s commitment to automating and intelligently enhancing warehouse functionalities. Shaping the Future of Warehouse Automation Looking ahead, Cary discusses the potential trajectory of robotic automation in logistics: “Our software platform’s orientated towards ensuring that all these key elements are available to support every use case.” He highlights the adaptability of DexR, which is designed to handle various tasks, from loading trucks one day to unloading them the next. Therefore, this flexibility ensures itnegrating robots within the warehouse will yield long-term benefits, adapting to changing business needs without requiring constant reconfiguration or upgrades. “We’re focused on that software platform to ensure that we deliver a business outcome that the customer’s looking for at human parity that’s safe and does quality work,” Cary elaborates. By focusing on scalable and adaptable solutions, Dexterity not only aims to meet current logistical demands but also to anticipate future challenges and opportunities in warehouse automation. Key Takeaways on Integrating Robots Within the Warehouse Dexterity’s integration of AI with robotics transforms warehouse operations by increasing efficiency and reducing labor intensity. Using standard hardware enhanced with intelligent software allows for greater flexibility and scalability in automation solutions. Future enhancements will continue to leverage AI to adapt to evolving logistical challenges, ensuring long-term sustainability and efficiency. The New Warehouse Podcast Episode 486: Integrating Robots within the warehouse with Dexterity
Episode 484: Diving into the e-commerce transaction at Jay Group
For The New Warehouse podcast, we had the pleasure of being on site and recording on location at Jay Group in Lancaster, PA. Kevin sat down with their President and COO, Blake Dudek as well as Ryan Millman of UnDigital and Akhilesh Srivastava of Fenix Commerce to discuss the end to end e-commerce order and how all of their solutions play a part to improve the customer experience and drive further value for brands. Giving the Consumer the Information They Need Consumers are constantly buying products online creating tons of data points but consumers desire to have as much information as possible to make their buying decisions easier. Fenix Commerce aims to capture this data and allow brands to leverage to help give these consumers the information they need. In the episode, Akhilesh discusses one example where the consumer is able to know exactly when to expect their package to arrive and they can get that information as early as on the Google search results page. Now, they have created value for the consumer at one of the earliest points. The data is being captured but then also flowing through the entire transaction feeding off of Jay Group’s shipping capabilities. This becomes your digital retail clerk and gives extra touch points for the consumer during the e-commerce transaction. Getting the Order to the Consumer When it comes to the physical process of getting the product to the customer, Jay Group steps in and handles the fulfillment process. With a long-standing history of servicing customers for multiple generations, they have built an outstanding fulfillment business that has its roots in promotional items. Fun fact, Blake’s Grandfather Jay started the company and was the one who came up with the idea for the Crown Royal bag. Focused on the customer experience, it is apparent that they are constantly looking to improve and provide additional value to their clients and their client’s customers. Part of that is partnering with smart technologies like Fenix Commerce and UnDigital to make that transaction a better experience for everyone involved. Creating a Personalized Unboxing Experience With more consumers focusing on online transactions and not going into physical stores, brands need to find a way to still give their customers a personalized shopping experience. They have the experience on their website but what happens when they get their product? In some cases, it may just be a product thrown into a plain brown box but some brands are upping that experience by making sure it is an actual experience and not something forgettable. UnDigital is providing a very personal and customized solution to help with this experience. Based on data known about these consumers and their buying habits they are able to provide customized labels, offers, and inserts into each individual package. From an operations perspective, the customized marketing material automatically comes out with the order so there is no manual intervention needed on the fulfillment provider side. Key Takeaways E-commerce shopping is going nowhere but consumers are still desiring a great experience. They want to know when they will get their order and they want to still have a great experience like they were going to the store to make a purchase. Tools can help you to drive value for all parties involved. In this discussion, all three solution providers are strong on their own but when they come together they can really elevate the overall consumer experience smartly and cost-effectively. A small cost per order can be an investment in immense long-term value. As you look at different tools and solutions to help provide more value to your customers, the cost may come into play but for small additional costs per order you can be creating a ton of long-term value. Retaining a customer for the long term is much better then losing them from a bad experience. The New Warehouse Podcast Episode 484: Diving into the E-commerce Transaction at Jay Group
Episode 483: Customer-Centric delivery experiences with Veho
Welcome to The New Warehouse Podcast! In this episode, we are thrilled to host Itamar Zur, co-founder and CEO of Veho, a company at the forefront of revolutionizing e-commerce delivery services. We will explore Veho’s innovative approach to logistics, focusing on enhancing customer experience and solving prevalent delivery challenges. Veho’s story is particularly compelling, given their unique model that integrates advanced technology with flexible gig economy logistics, aiming to redefine the speed and quality of delivery. Join us as we delve into the intricacies of modern e-commerce logistics, customer expectations, and the visionary leadership driving Veho. Empowering E-Commerce Through Enhanced Delivery Experiences Itamar explains his “moment of truth” was a failed meal delivery experience that left him hungry for the night. Hunger is a powerful motivator, and so is a glaring problem like a lack of a quality delivery experience. “We designed our company completely around customer experience… It means that when the customer receives the box, it’s not only about visibility but having full control.” This customer-centric approach to delivery experiences contrasts sharply with traditional models, which prioritize efficiency over user engagement. Veho leverages technology to create what Zur describes as “delivery on remote control,” enabling consumers to tailor the delivery experiences to their specific needs, thus enhancing satisfaction and loyalty. Overcoming Logistics Barriers with Innovative Technology Addressing the economic challenges in traditional logistics, Itamar Zur points out, “The package usually needs to be on the road for 8 hours a day. With the gig economy, most of our routes are 4-6 hours. You can reroute within the route, allowing us to start routes at various times and adjust on the fly.” This flexibility is crucial for handling the dynamic nature of e-commerce demands. Veho’s approach not only improves delivery efficiency but also addresses significant pain points like missed deliveries and package theft, which Zur himself experienced. “We can reroute, reschedule, or even facilitate returns with ease, unlike traditional fixed-route models,” Zur adds, highlighting the transformative impact of Veho’s solutions. Shaping Delivery Experiences with Customer-Centric Strategies Looking ahead, Itamar Zur is optimistic about Veho’s role in the evolving e-commerce landscape. “Consumer expectations are always climbing. They want faster, more reliable services,” he states. Veho’s platform is well-positioned to meet these demands by delivering most packages within one day and exceptional service reliability north of 99%, which are becoming the new benchmarks in the industry. “Our technology and flexible model prepare us to scale and adapt quickly, not just to meet but exceed these expectations,” Zur predicts. This forward-thinking approach indicates Veho’s potential to significantly influence future e-commerce logistics practices. Key Takeaways Veho’s model emphasizes customer control and experience, enhancing satisfaction and brand loyalty. Utilizing gig economy strategies allows Veho to offer adaptable and efficient delivery options. Leveraging ratings and reviews motivate drivers to want to keep their scores high. The New Warehouse Podcast Episode 483: Customer-Centric Delivery Experiences with Veho
Episode 482: Warehouse fire suppression systems with Telgian
Welcome to another fiery episode of The New Warehouse Podcast! Today, we’re joined by Ralph Bless, Executive Vice President at Telgian, a company with a 39-year legacy in engineering fire protection systems. In this episode, Ralph unpacks the complexities of fire safety in warehousing, emphasizing the challenges introduced by modern automated systems such as ASRS and the struggle to keep fire codes current and warehouse fire suppression systems effective. Fundamentals of Warehouse Fire Suppression Systems Ralph clarifies the basic types of fire suppression systems found in warehouses: “There are two basic types that are most common in these warehousing environments. One is a wet pipe fire sprinkler system, and another one is a dry pipe fire sprinkler system.” He debunks a common myth, explaining, “A lot of people have the perception that sprinklers are like what you see in the movies, where one activates; they all activate. That’s just not the case.” Keeping Pace with Automation Discussing the intersection of automation and fire safety, Ralph notes, “The real challenges with these new automation systems, particularly the ASRS, is they’re evolving so fast.” He details the rigorous testing needed as “traditional sprinkler setups may not suffice” for these dense configurations. Ralph highlights regulatory hurdles: “when a jurisdiction is using an older set of the codes…they’re really looking and working off technology that is 10, 15 years old…we are not keeping up with that necessarily.” Anticipating Changes in Fire Safety Norms As warehousing technologies evolve, Ralph anticipates ongoing adjustments in fire safety approaches, “What we are seeing…is this focus on testing because that way we know we’ve got the proper protection.” Ralph expects a continued emphasis on testing. Pointing out, “most people thing that sprinklers put fires out, but they really don’t. In most cases, they either control the fire so the firefighters can show up and extinguish them.” It’s imperative to consider how small changes, such as narrowing distances between aisles, can impact how the sprinklers operate and their performance capabilities. Key Takeaways on Warehouse Fire Suppression Systems Automated warehousing systems like ASRS introduce complex fire safety challenges that require innovative testing and adaptation. Future fire safety standards will increasingly rely on dynamic testing to align with rapid technological advances in warehousing. Sprinklers don’t put fires out in most cases but control the fire until firefighters arrive to put it out. The New Warehouse Podcast Episode 482: Warehouse Fire Suppression Systems with Telgian
Episode 481: Achieving a fully autonomous supply chain with Nimble Robotics
In this episode of The New Warehouse Podcast, Jonathan Briggs, VP of Sales and Solutions at Nimble Robotics, delves into Nimble’s transformative approach to logistics. Positioned at the vanguard of the industry, Nimble Robotics is redefining third-party logistics (3PL) with its fully automated solutions, merging cutting-edge robotics and artificial intelligence (AI) to reshape how logistics operations are conducted today. Overcoming Legacy Hurdles with Advanced Automation The logistics sector’s persistent challenges of increasing throughput and optimizing labor efficiency necessitate innovative solutions. Briggs reflects on the initial hurdles: “Finding the first customer willing to take the plunge into large-scale automation was not easy.” In response, Nimble innovatively became its own first client, pioneering a fulfillment network that fundamentally transforms warehouse configurations. Nimble significantly bolsters building efficiency by discarding traditional racks and aisles and adopting a vertical operational model. This strategic overhaul addresses the spatial and workforce limitations that typically constrain conventional warehouses. Overcoming Labor Obstacles Through Robotics Jonathan Briggs shares Nimble’s technology’s transformative impact on logistics workforce dynamics: “In my warehouse, I don’t have any pickers as a function of our building. We’ve eliminated the pick side of the business which is usually a good third if not two-thirds of the headcount in a building.” This strategic reduction in labor dependency is at the core of Nimble’s innovation. By implementing six-axis robots that excel in tasks requiring human-like vision, touch, and force control, Nimble not only enhances logistical precision, speed, and scalability but also significantly reduces the need for manual labor. Towards a Fully Autonomous Supply Chain Briggs casts a forward-looking perspective: “The future is going to be autonomous.” He elaborates on the company’s forward march towards comprehensive supply chain autonomy. Nimble not only aims to refine warehouse operations but also to integrate autonomous delivery systems, which are poised to revolutionize logistics efficiency at an unprecedented scale. “We’ve got a lot of stuff in development right now in terms of robotic sortation where we can do strategic sorts for our carriers,” Briggs reveals, indicating that Nimble’s innovations could streamline complex logistical tasks. “We want to be end-to-end autonomous when it’s all said and done.” Key Takeaways Nimble Robotics is leading the charge in transforming logistics with its fully automated 3PL solutions. Nimble enhances fulfillment operations’ speed, accuracy, and scalability through advanced robotics and AI. The company’s vision extends to achieving end-to-end autonomy in the supply chain, indicating a transformative future for logistics. The New Warehouse Podcast Episode 481: Achieving a Fully Autonomous Supply Chain with Nimble Robotics
Episode 480: The future of safety in warehousing with Powerfleet
The latest episode of The New Warehouse Podcast, featuring Scott Walker, Vice President of Supply Chain Product Management at Powerfleet. Powerfleet, a leader in the Artificial Intelligence of Things (AIoT) space and a finalist in the Artificial Intelligence Excellence Awards program, focuses on bringing people-powered safety technologies and solutions to the material handling industry. In today’s episode, we explore Powerfleet’s innovative pedestrian proximity detection solution, designed to enhance safety in warehousing environments by integrating advanced AI capabilities. Join us as we delve into how this technology is set to revolutionize industry practices and ensure safer operational environments. Innovating Safety in Warehousing Through AIoT Scott describes the essence of Powerfleet’s approach as “people-powered AIoT,” emphasizing the integration of human insights with automated systems to enhance decision-making processes. He states, “It’s about moving beyond data collection to making proactive safety decisions.” This concept transforms warehouse safety using AI to predict and prevent potential incidents, thus significantly reducing workplace hazards and improving efficiency. Overcoming Safety Challenges with Smart Technology According to Scott, “The goal is not just to track incidents but to prevent them from happening in the first place.” Powerfleet addresses this by deploying AI-driven pedestrian proximity detection systems that analyze environmental data to foresee and alert on potential safety threats. This proactive approach not only mitigates risk but also enhances the overall safety culture within logistics operations, showcasing significant improvements in incident prevention and response times. Predictive and Preventive Innovations in Warehouse Safety Looking ahead, Scott is optimistic about the role of AI in safety technology, particularly in how predictive analytics can integrate with operational systems to forecast potential issues before they arise. He mentions, “The integration of AI allows us to be predictive, not just reactive.” This shift is expected to transform safety measures in warehousing by enabling more informed and timely decision-making, ultimately leading to more robust safety protocols and reduced risk of accidents. Key Takeaways Powerfleet is leveraging AIoT to enhance safety and operational efficiency in warehouses. The new pedestrian proximity detection solution predicts potential safety threats, improving response strategies. Future innovations focus on predictive analytics to preemptively address safety concerns, integrating data with practical operations. The New Warehouse Podcast Episode 480: Enhancing Efficiency and Safety in Warehousing
Episode 479: Insights into the 3PL Industry with Aaron Hodes
In this episode of the New Warehouse podcast, we’re thrilled to welcome back Aaron Hodes, who is now your Supply Chain Sidekick. With a rich history in the 3PL (Third-Party Logistics) industry, most notably at ShipBob, Aaron brings a wealth of knowledge and experience in partnering with e-commerce brands to optimize their logistics and fulfillment strategies. This episode dives deep into the complexities and challenges of the 3PL industry, offering invaluable insights and recommendations for brands looking to navigate this critical aspect of their operations. Finding the Right 3PL Fit Aaron believes, “There’s not a one-size-fits-all 3PL for any e-commerce brand.” This straightforward insight stresses the importance of matching a brand’s specific needs with a 3PL’s strengths. He advises brands to “really understand and get their own house in order” before picking a 3PL. Drawing from his time at ShipBob, Aaron has seen that every brand’s challenges are unique, making the right fit crucial. He suggests looking beyond cost to find a 3PL that aligns with your brand’s goals and can grow with you. This approach ensures not just efficiency but also customer satisfaction down the line. Overcoming Operational Misalignments As Aaron points out, one of the significant hurdles in the 3PL-brand partnership is operational alignment. He sheds light on common challenges brands face, such as miscommunication with 3PLs and inadequate preparation for fulfillment demands. Aaron emphasizes that the solution lies in thorough vetting, transparent communication, and strategic planning between brands and their 3PL partners. He advocates for a collaborative approach to ensure that both parties’ expectations and capabilities are aligned, thereby fostering a more productive and harmonious relationship. Looking Ahead at the 3PL Industry Looking ahead, Aaron shares his vision for the future of 3PL partnerships, focusing on integrating AI and machine learning technologies to enhance logistics operations. This vision for the future indicates a shift towards more agile, efficient, and data-driven 3PL services capable of adapting to the fast-paced changes in the e-commerce landscape. Key Takeaways on the 3PL Industry The importance of personalized 3PL solutions tailored to each brand’s unique needs. The need for operational alignment and strategic communication between brands and the 3PL industry. The future of 3PL partnerships lies in leveraging AI and machine learning for enhanced operational efficiency and intelligence. The New Warehouse Podcast Episode 479: Insights into the 3PL Industry with Aaron Hodes
Episode 478: Exploring cold chain logistics with the team from Cold Chain 3PL
The New Warehouse Podcast shines a spotlight on a crucial sector of cold chain logistics. Jamie Moriarty and Judd Rosenberg, the dynamic duo behind Cold Chain 3PL, share their journey into the world of frozen and refrigerated logistics. With backgrounds spanning from entrepreneurship in the fresh food industry to Olympic athletics, their venture into cold chain logistics was spurred by a relentless spirit to succeed and the willingness to support shippers of all sizes in this space. Capitalizing on Cold Chain Growth Jamie and Judd leveraged each other’s strengths to embark on the tremendous opportunity to capitalize on the explosive growth of cold chain logistics. The journey wasn’t easy, according to Jamie. They couldn’t get anyone to return their phone calls or emails or they required large minimums. This is when their entrepreneurial spirit kicked in, “Judd just turned to me, and he was like, we can do this ourselves.” And so they did, “We started in a small little warehouse… now we have facilities across Chicago, California, and Maryland,” shares Judd, highlighting their exponential growth. Reflecting on their own challenges they remain grounded and committed to a hands on and flexible approach with their brands. “Our customers have my number, they have Jamie’s number, we’re not the day-to-day contact, however, I don’t ever want to lose that touch,” adds Judd. Overcoming Cold Chain Logistics Challenges Space is a premium in cold chain storage and a significant hurdle to overcome in cold chain logistics. Judd credits his entrepreneurial spirit and “we’re going to figure this out” attitude for their ability to determine where the space is. Jamie points out, “You can’t just convert a typical warehouse into a frozen one.” He believes the surge in demand will overcome the capacity limitation as the construction industry looks to capitalize on this growth. Shipping perishable products adds another layer of complexity to cold chain shipping. Judd compares solving this challenge to a puzzle or a mind-bending SAT question. “By figuring out that puzzle, we can go up the biggest companies in the space and usually win the business because of all the other things we offer.” Mastering Cold Chain Logistics for Brands Shippers in the cold chain space are at varying levels of experience. Jamie explains this is how they determine whether to recreate what seasoned cold chain brands have leveraged in the past or engage in a discovery call for a greater understanding of the shipping needs. Cold Chain 3PL relies on industry experience, customer requirements, and what they refer to as a “recipe card” to handle all the complexities of shipping perishables. Jamie adds, “Our main production team who builds the recipe card are trained chefs. That knowledge comes into play as they’re very familiar with food, how it can be stored, and how it can slack out.” The little details can make all the difference in the quality and integrity of cold chain products. Key Takeaways Rapid expansion and adaptation are crucial in the high-demand cold chain sector. Constructing cold storage facilities poses unique challenges, requiring innovative solutions. If you want to be successful, don’t forget about the little guys. The New Warehouse Podcast Episode 478: Exploring Cold Chain Logistics with the Team from Cold Chain 3PL