United Rentals is now adding a drive-up service to over 1,100 branch locations when renting equipment due to the COVID-19 crisis.
In addition to the newly added drive-up service, United Rentals employees are conducting a variety of safety and mechanical checks to assure the equipment functions correctly and safely. The company also disinfects and follows manufacturers’ instructions on the application to spray and/or wipe commonly touched surfaces necessary to operate tools and machinery.
If United Rentals is dropping the equipment off to the customer, drivers will now perform a “last touch” precautionary disinfecting of the equipment. They will use an EPA-approved disinfectant and will spray or wipe the surfaces touched by the driver when delivering the equipment.
United Rentals has communicated with employees on disinfecting equipment, practicing good personal hygiene and social distancing, and the proper disposal of wipes, towels, and any other personal protection equipment they use in connection with delivering the equipment.
For specific questions about these procedures, or on any topic associated with how United Rentals is handling the COVID-19 crisis, email CovidCustomerQuestions@ur.com or reach out to your United Rentals representative.
