MyEZClaim is an innovative online service created by TranSolutions Inc. that provides freight claim management capabilities from just about anywhere. This easy-to-use platform is a comprehensive program that helps manage all aspects of freight claim management. The system provides an automated central repository on all carrier loss and damage claim activities. The centralized system allows multiple users to work in MyEZClaim at once, with no need to email multiple copies of files back and forth. Unlike a simple spreadsheet, MyEZClaim allows the user to keep all data for each claim within one system, including photographs, invoices, packing slips or other documentation. Email functionality allows the user to email from within the system, keeping email records with carriers in the same place as all other information for the claim.
In addition to improved organization, MyEZClaim reduces filing time by streamlining several claims activities. The system automatically generates a universally accepted claim form for all shipping modes while simultaneously organizing the data into the user’s database. MyEZClaim also automatically generates carrier follow-up letters at 30, 60, 90, and 120 days after a claim has been filed. Editable versions of the system’s forms can be downloaded for free.
MyEZClaim has been shown to dramatically reduce filing time when compared with manual methods. The software reduces filing time per claim from 2 – 3 hours to just 10 minutes. TranSolutions reports one client who, prior to using the product, had a full time employee just to manage their freight claims. After implementing MyEZClaim, they were able to expand her role to include other work. The system is designed with the user in mind. With an intuitive Windows feel, most users feel comfortable with the application after just an hour of the one-on-one live internet training. MyEZClaim allows users to easily extract, transform, and load data from transactional databases to manage data efficiently and intuitively. MyEZClaim can also be integrated with TMS systems through web services and XML documents. The intuitive interface is easy to use. MyEZClaim comes loaded with productivity features, such as navigation with quick access to frequently used functions and expanded search capabilities.
The system incorporates several failsafe mechanisms into the claim form, such as reminders when a mandatory field has not been filled out. Which fields are flagged as mandatory is fully customizable, allowing managers to decide which information to track. Once a carrier is selected, the claim form will auto-populate with the carrier’s previously entered information to speed filing time.
MyEZClaim’s data mining capability is perhaps the most powerful aspect of the tool, enabling users to identify and correct problem routes or carriers and prevent claims before they happen. In total, the tool provides over 80 automatically generated reports and enables further filtering on over 150 different variables, making data analysis and claim prevention easy and efficient.
