Parts
Safety is more than a checklist—It’s a sales opportunity
Each June, National Forklift Safety Month serves as a valuable reminder of how critical safety is to the material handling
May 20, 2025
Each June, National Forklift Safety Month serves as a valuable reminder of how critical safety is to the material handling
In one of my early editions, I discussed the hidden costs of variability in the supply chain. This is always
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
The parts department is often referred to as the backbone of a dealership. It provides essential support to the service
I was talking to a General Manager of an OEM lift truck dealership the other day in a major metropolitan
Another January is upon us, and with it comes the opportunity to reflect on the year behind us and set
I recently attended MHEDA’s Parts and Service Management Conference, and as is often the case with these industry events, I
In the past few years, the material handling industry has seen a significant shift toward sustainability, driven by the need
In one of my past editions, I shared that dealers sometimes struggle to differentiate the role of an equipment sales
It is hard to believe we’re already well past the first half of 2024! Time is flying, and I hope
In April’s edition, I wrote about the topic of data-driven decision-making. In one instance, I discussed how most dealerships I
I recently attended MODEX 2024, and this year’s show was highly anticipated by professionals across our industry. Automation, robotics, software
One of the MHEDA’s 2024 Material Handling Business Trends states, ‘Technology is profoundly impacting the material handling industry including artificial
As we are well into the first quarter of 2024, the subject of labor shortages continues to be a trend
This time last year, in February 2023’s edition, I asked the question, ‘who owns the end-customer and their customer experience’
Can you believe we’re already in January? Cheers to the New Year! I hope as you read this, your business
As the calendar turns to November, it’s hard to believe that it’s been over a year now since becoming a
I recently attended a leadership conference in Boston. While my plans during my stay in Boston included seeing a Red
I recently met with a customer discussing their service technician opportunities and while we were talking about this, we also