
Loyal customers are a breed – and you are the stud
Customer satisfaction is at an all-time high. Customer loyalty is at an all-time low. Why? Simple. Satisfied customers will shop
Customer satisfaction is at an all-time high. Customer loyalty is at an all-time low. Why? Simple. Satisfied customers will shop
One of the greatest fears of salespeople is failure. Early in his career, the late David H. Sandler, founder of
Psst — hey — c’mere! I’ve got a secret to tell you…Sometimes prospects will stall you, sometimes they will lie
IMI SalesLeads has announced the February 2023 results for the new planned capital project spending report for the Industrial Manufacturing
The customer is always right. Except when they are wrong, which is most of the time. In sales right and
What does the Guggenheim Museum (a classic modern art museum in NYC housed in a building designed by Frank Lloyd
IMI SalesLeads announced the December 2022 results for the newly planned capital project spending report for the Industrial Manufacturing industry.
Jeffrey, what’s the easiest way to make a sale? Jeffrey, what’s the best way to make a sale? Jeffrey, what’s
Well, it’s a new year again. More resolutions, more goals, more plans. If the new year only ran until February,
Personal achievement. Success. Fulfillment. Big words that every entrepreneur or salesperson seeks. “Get there by setting goals,” they say. “Wrong,”
“Hi. How are you today?” I hate that line. When salespeople call up and say, How are you today? it’s a warning sign
I hate cold calls. I think they’re a waste of time (but that’s another issue). For those of you that
“I don’t have enough time.” Ever say that? What does it mean? I want more hours in the day or
In a slump? Not making enough (or any) sales. Feel like you’re unable to get out of the rut? Maybe
Crystal balls. Don’t you wish you had one when you were preparing for a big sales call? Even more when you were in a
I wish I had a dollar for every salesperson who told me the biggest objection he or she gets is
Ever hear those words when you were growing up? Hundreds of times, right? And you probably thought you were being
Nido Qubein is a great communicator. One of the finest communicators in the world. The best part about that is
Ask. A sale takes place when a prospect trusts and has confidence in the salesperson, and the prospect perceives a
“Jeffrey, how do you close, Jeffrey, how do you close?” I get asked that question more than any other. (“Jeffrey,