Digital Strategy and E-commerce
Over the last six years, I have spoken with many people in our industry about their company’s digital strategy, more specifically e-commerce and selling their products online. With November being the start of the holiday shopping season, especially online shopping, I thought it would be fitting to write about this topic as e-commerce and digital strategies continue to gain momentum in our industry. Digital Strategy There are many elements you must consider when developing a digital strategy for your business. These elements include digital marketing and advertising, customer communication channels, search engine optimization (SEO), and e-commerce. As I noted in last month’s article, the material handling industry is primarily B2B and these customers increasingly expect B2C convenience and customer experience. Therefore, creating such an experience should be the foundation of your digital strategy. Also, be sure to take note of what your competitors are doing. In addition, be mindful of what your suppliers and manufacturers are doing. As you consider these elements of your strategy, you need to determine what the goals of your strategy are. Are you looking to increase sales? Are you looking to target new audiences? Are you looking to improve how you appear on search engines? Determine what is most important and tailor your strategy accordingly. For example, if one of the goals of your digital strategy includes growing the sales of your product portfolio, then your focus and efforts would need to be on the development of an e-commerce site or platform for your customers to purchase your products from you online. If one of the goals of your digital strategy is to increase your brand awareness and customer engagement, then your focus would be on digital marketing through various channels such as social media and email. If you are looking to target new audiences and increase customer leads, your focus should then be on search engine optimization and targeted content marketing. These various elements of your company’s digital strategy need to be considered during the analysis stage of your digital strategy plan. Ecommerce Ecommerce was on an accelerated growth pace, even before the COVID-19 pandemic. As you know, store closures and fear of getting COVID-19 during the pandemic created a major shift in consumer buying behavior, which further accelerated this growth pace. This growth was not just exclusive to things we became accustomed to ordering online like shoes, apparel, and electronics; things like groceries and fast food were now being purchased online by consumers that may not otherwise have purchased online prior to the pandemic. As with everything else, that B2C customer experience and shift of buying behavior to the ease of online transactions is now an expectation of your customers and prospective customers in the B2B world. It is important, now more than ever, to provide customers with the option to purchase your products online. However, you need to be strategic about what you are setting out to accomplish with your e-commerce site. Let us say, for example, that the goal of your e-commerce site is to increase the sales of your products through your parts department. Awesome! Turn on the e-commerce switch and watch the parts department sales grow, sounds simple, right? Not so fast, there are a few things to consider and missteps to avoid as you look to deploy an e-commerce site as part of your digital strategy. One misstep I see that dealerships make when developing their e-commerce site is the lack of automation. Your site should not only be an intuitive and seamless experience for your customers but should also be a seamless transaction for your business. What I mean is that you do not want the transaction to be ‘clunky’ for your staff which creates additional manual steps to process an e-commerce order. Talk with your suppliers, many offer web services integration that allows for real-time pricing, availability, and order submission. Another misstep along those lines is the service level that accompanies the e-commerce experience. Make sure your e-commerce site allows for easy contact with your customer service staff as needed. Therefore, be sure to implement features like chat, a dedicated phone line, and a dedicated email address or online contact submission form. You still need to keep in mind that your service level will set you apart from the competition. Furthermore, a great user experience in this regard may lead to other opportunities for your other products and services such as new equipment, rentals, or service work. Another consideration, which I feel is one of the most important, will your e-commerce site interface with your ERP business system? If you are operating on an older business system, this could potentially create limitations for those looking to interface their site with their system. Talk with your ERP provider; see what resources they have available to assist with integrating your business system and your e-commerce platform. Additionally, consider how you will price your products online. I would recommend exploring a ‘Login’ model. This allows your current and loyal customers to have another avenue to purchase your products but also allows for special, discounted, and volume-based pricing for those customers with a unique login as needed. In addition, will your pricing model be static or dynamic? This is a topic we can explore in future articles. Finally, seek feedback from your existing customers. Identify any potential “pain points” that exist for customers that purchase your products today. You want your e-commerce site to provide them with the ability to self-service and the ability to order your products at their convenience. Having a good e-commerce site will not only help you retain and grow existing loyal customers, but it will also attract new customers and help build your brand. Search Engine Optimization (SEO) Simply stated, search engine optimization, or SEO, is the battle for the top listing on a given search engine page. More importantly, since Google is the market share leader in the search engine space, let us call it the battle on Google search. You can develop
Rice Lake’s new iDimension® Pallet Dimensioning System
Rice Lake Weighing Systems has launched a new pallet dimensioning system specifically designed for over-length freight. The iDimension LTL XL uses advanced sensing technology to capture Legal for Trade measurements in seconds. The iDimension LTL XL accurately measures freight up to 12 feet long, 8 feet wide, and 8 feet tall, helping shippers avoid fees and expensive chargebacks for extra-long freight that may be misclassified with improper dimensions. Optional high-resolution cameras provide images for freight identification, damage assessment, and shipment tracking. The operator display on the iDimension LTL XL provides immediate feedback to forklift or pallet jack operators, indicating freight dimensions and system status.
New Fall releases from KEEN Utility
The KEEN Utility San Jose Oxford perfectly bridges the gap between board meeting and floor meeting. Introducing the fan favorite San Jose in a work shoe silhouette, KEEN Utility’s latest release includes the safety, performance, and comfort features the brand has become known for. With an air-infused Luftcell midsole, lightweight aluminum safety toes, siped oil- and slip-resistant rubber outsole that easily sheds water, this style is ready to help keep operations running smoothly. A nylon shank provides support for active work shifts, while non-mutilating construction makes them ideal for use around finished goods. The San Jose Oxford will be available in two colorways. Building on the success of its predecessor, the Vista Energy+ is built for rigorous environments where speed, agility, and comfort are critical. Designed with a new, abrasion-resistant leather upper and KEEN.DRY membrane, this waterproof work sneaker perfectly blends athletic performance and all-weather protection. Product highlights include a KEEN.ReGEN midsole returning energy with every step and a KonnectFit heel capture system that keeps your feet safe and secure. At the same time, the Vista Energy+ does not sacrifice when it comes to safety, offering asymmetrical carbon fiber toes that are 15% lighter than steel as well as an EH-rated, slip-resistant rubber outsole. The new Vista Energy+ is available for men.
Side Kick Attachments forklift & pallet fork extensions designed for long-term use
You’ve probably experienced the frustration and inefficiency of not having fork extensions when you have a long or bulky load to move. Or, the generic extensions you have in your shop are beginning to bend, break, or cause unnecessary wear and tear on your forks and machine. At Sidekick Attachments, they know you want to be assured of your investment in quality fork extensions made for long-term use. To do that, you need reliable and strong fork extensions that make moving longer loads easier and safer. The problem is that many generic fork extensions don’t fit well, bang around when not loaded, break or bend easily, and are non-tapered which results in difficult loading and unloading. All this leaves you feeling frustrated that your fork extensions are not holding up to the standard wear-and-tear of your shop. Sidekick Attachment believes every shop with a forklift deserves a set of durable fork extensions that fit your forklift well, make long loads easier to manage, and don’t easily wear out or bend. That’s why they offer extensions made from high-strength steel designed to fit your specific forklift, along with custom design options for your specific application. Each series has been load and strength tested, and we use our extensive forklift and manufacturing experience to create the best set of fork extensions available. You don’t need to worry about your fork extensions breaking or bending or not being able to move long loads safely. Instead, purchase your new extensions and enjoy high-quality steel components designed for long-term durability, the right extensions for your machine to avoid unnecessary wear-and-tear, custom design options for your specific application, a tapered design for easier loading and unloading, and an overall safer and easier way to move bulky loads! Our line of quality forklift attachments, including custom products, include: Forklift Trailer Hitches & Movers Pallet Forks Forklift parts & accessories You can also view our gallery page to see more products and options!
Bison announces PowerSTAR® High-Efficiency Right Angle Gearmotor celebrating 10 Years of product excellence
Bison Gear & Engineering Corp., a provider in the power transmission industry, announces its proven PowerSTAR® high-efficiency right angle gearmotor is celebrating 10 years of industry-leading product excellence. Featuring, advanced hypoid gearing technology for improved energy efficiency over traditional right-angle worm gearmotors, PowerSTAR® offers maximum power density in a compact profile that does not compromise performance. Its sleek design offers easy mounting in several orientations, ground gearing for low noise, and a variety of frame sizes to fit numerous design specifications. Ground gearing provides whisper-quiet operation and low backlash precision, while larger diameter pinions offer more surface area contact. With multiple tooth contact that handles larger loads at better efficiency, PowerSTAR® offset gears transmit higher torque output in a smaller profile along with high energy efficiency sustained throughout all standard gear ratios.
Hidden Cost of Variability
It is an honor to be the newest Aftermarket columnist for Material Handling Wholesaler. When Dave reached out to inform me that I was among those he was endorsing for this opportunity, I was anxious and a bit sorrowful at the same time. Sorrowful because I looked forward to reading Dave’s article every month as the knowledge he shared has always been an invaluable source of information for me. Anxious because I looked forward to the opportunity to talk with Dean Millius to discuss my experience and current role in this industry and how it would be a great fit for me to follow in Dave’s footsteps. I have been in the material handling industry for 15-plus years, having held various roles such as service manager, quality assurance manager, and business development manager. I got my start at a lift truck dealership that represented multiple OEM lines; starting out as a management trainee, I was fortunate to learn the various facets of the many departments within a dealership. Operational processes such as damage and overtime billing in the rental department, service dispatch, billable hours and lost time, PM programs, to even looking at parts diagrams the ‘old school’ way on microfiche machines. I have seen first-hand the evolution of the modern lift truck dealership and independent service provider as they look to be a full solutions provider for all of the needs of their customers. In my current role, I get the opportunity to visit and meet with many of these dealers and manufacturers in the material handling market and other equipment markets such as rental companies and construction/earthmoving dealerships. I hope to deliver valuable and current content each month as it relates to the aftermarket. I also would welcome comments about topics, challenges, etc. that you are facing. Enough about me let us dive into this article. Each year I look forward to reading the latest material handling business trends that MHEDA publishes. When their 2023 trends were published, to nobody’s surprise, the topic of supply chain challenges continues to be at the forefront of discussion as an obstacle to growth even as we approach three years from the start of the COVID pandemic and the start of chaos in the supply chain. I think we have all become experts on the current state of the supply chain and its impact on not only your business but its impact on everyday life consumer goods. There have been countless articles and industry publications on this topic over the past few years, so although the topic is not a new one, I wanted to touch on a few points from my perspective of where we are at in the current chaos of the supply chain. Inventory Lead Times When lead times for your replacement parts inventory are unpredictable, you either have to take on the cost of carrying extra inventory or the cost of failure to meet customer expectations. The current variability creates challenges in scheduling your technician’s time. Some of your suppliers used to be able to provide next-day shipping or local same-day pickup. Weekly stock orders used to arrive on the same day as clockwork. All of these conveniences we used to take for granted have become unknown variables. If you lose that service job or counter sale of that one customer to your competitor, have you now lost that customer to your competitor for good? Unfortunately, this scenario is a question that dealers face now more than ever. While the material handling industry is primarily B2B, those customers increasingly expect B2C convenience and customer experience. The ability to complete a same-day fix has become not a differentiator but rather an expectation of customers. One option is to invest more cash into your parts inventory or you risk losing those service jobs, or parts counter sales to your competitors. While you cannot control the ports, railyards, truck drivers, or carriers, you can control the amount of inventory you choose to keep on hand, the amount of inventory you keep on your service van, and the visibility of your service scheduling to when and whether your service technician can complete a service job. Departmental Synergies I am always amazed when I am at a dealership and see rental, sales, and parts departments operate independently of each other when it comes to ordering products, parts, accessories, equipment, etc. All of these departments are struggling with the same supply chain chaos, yet seem to go at it on their own. The new equipment sales department is battling long lead times for new equipment from their OEMs. Some dealerships had already begun to sell conveyors, warehouse storage, sortation systems, and other integrated automation systems before the supply chain became a challenge. Therefore, some dealerships already have a dedicated department and sales staff to sell this type of product. If not, this is definitely a category of products to explore if your dealer has not already shifted to being a full solutions provider. If your dealership already has its own division for this type of product, what else can the new equipment salespeople sell? One solution is if there is no dedicated parts and service sales team, they can shift their focus to selling parts and service. Do they know all of the offerings that their parts department’s suppliers offer? Depending on how your commission structures are set up, it may be a good idea to introduce the sales coordinators and new equipment sales staff to some of these suppliers. Commodities and specialty products like pallet trucks, attachments, safety items, PPE, etc. are common items that new equipment sales departments are not aware that parts departments have sources for too. Without a product to sell, you may run the risk of losing your salespeople. Many dealerships I visit tend to have a dedicated rental department and rental manager that make the parts and service decisions for their fleet of rental equipment. In my experience, many rental departments operate with their own dedicated service
Salute to Women: Leadership is putting yourself out there
This month, Material Handling Wholesaler is recognizing the many contributions women make in the business. Here are a few of their stories: Maria Rodriguez Maria Rodriguez was working as a restaurant server when she lost her job during the pandemic. Little did she know that this loss would lead her back to school, into the trucking business, and shortly after that, waiting backstage with the President of the United States. Rodriguez had been chosen to introduce President Biden at a White House event last spring for the administration’s Trucking Action Plan’s extended 90-day Trucking Apprenticeship Challenge. The event included freight executives, WIT (Women In Trucking) president and CEO Ellen Voie, truck drivers, and senior officials. Rodriguez had been interviewed by a representative from the Department of Labor but found out closer to the event that her speech would include the presidential introduction. “They told me, ‘You’re going to be introducing the President.’ I said, ‘What?’ I think I was laughing and crying at the same time,” Rodriguez said. Both Rodriguez and her boyfriend had lost their jobs as servers during the pandemic. She said that she had returned to school to learn to be an EMT / Firefighter and had encouraged her boyfriend to attend the New England Tractor Trailer Training School (NETTTS). “He ended up going and he loved it. He said, ‘You need to come with me,” Rodriguez said. Eventually, she agreed. “I ended up falling in love with it, too. I think it was the teachers, mostly. I really enjoyed it. They made it fun and they didn’t sugarcoat anything. I felt really well prepared,” Rodriguez said. Both started work after graduation as professional drivers with NFI Industries, which Rodriguez said afforded her the flexibility she needed to be available for her 4-year-old son. When she was chosen to speak at the Trucking Action Plan event, Rodriguez said she was pleased that her family members were also invited. “That made me even more thrilled,” she said. Rodriguez said she is comfortable speaking in front of people, having worked in the restaurant business, but had never given a speech in front of a large audience before. “The day before, I met people from the American Trucking Association,” she said, describing the encouragement the group gave her. “The day of the event, I was very nervous,” said Rodriguez, who said she was able to meet President Biden and Sec. Pete Buttigieg in the Oval Office. “We got to walk together to the stage,” said Rodriguez, who positioned herself to stand behind the group. “The President turned around and said, ‘No ma’am, you’re standing next to me. You got this far and should be proud,” she said. She spoke to the audience about the importance she places on balancing family and work. “I spoke about being a mom,” Rodriguez said. “A mom to a 4-year-old. I’ve gotta be home for him. “She also talked about working to be successful in a male-dominated industry. “I was trying to send a message that we can do it,” she said. In August, Rodriguez was named the Woman in Trucking Member of the Month. Rodriguez encouraged other women to look for whatever career best suited their situation. In trucking, she noted that many opportunities are available. “If one schedule doesn’t suit you, there are so many opportunities,” Rodriguez said. Mary Madland Mary Madland was raised in the car business, working in service departments. But it still was a learning curve for the former horse racer when she took the helm at Madland Toyota-Lift, located in central California. “I knew manes and tails, not forks and counterweights,” said Madland, in a company video. Previously, starting at age 20, Madland had raced horses. “I retired when I was 35. When my dad got sick very suddenly, I had the opportunity to take over a Toyota franchise because of my grandfather being in the tractor and car business,” Madland said. “To get a manufacturer line like that is pretty hard to do.” Madland quickly found the company was in need of financial organization. “There wasn’t an option of cruising. You just had to put your head down and work day-by-day,” she said. For a time, Madland was only offered six-month contracts. Finally, she secured a two-year agreement. But she said the challenges of short contracts and the business’ needs proved useful. “It could have been the greatest thing that ever happened to me. Going into a business that was already successful, I might have failed,” said Madland, in the company video. “But coming in at that level, it made me learn a lot more very quickly.” Under Madland’s leadership as owner and president, the company has grown to include over 100 employees. “Things just kept improving. There’s been an evolution of managers and different people. Each one is better than the last,” said Madland, describing how employees continue building on previous successes. In the past five to eight years, Madland has seen an evolution in the industry and broader thinking throughout as a new generation of leadership steps up. She described the switch to lithium battery power by many companies and others planning to switch to hydropower. Madland Toyota-Lift has won 21 Top Toyota Dealer awards, 20 out of the last 35 years. “I’m amazed that we’ve won so many president’s awards,” said Madland, who said some of the awards were won by her father. “It’s certainly good being in that group of high-performing dealers,” she said. “It shows the departments I have, the managers there and their leadership,” Madland added, in the company video. Asked what has helped the company secure so many awards, Madland said she thinks it is the attitude of business’ staff. She encouraged other women getting into the business to find a good company with people willing to invest time and resources into their employees. “Put yourself out there,” said Madland, encouraging the practice of asking questions. “I love getting feedback and advice from people,” she said. Darla Becking Darla Becking started her career with ACCO Material Handling Solutions 32 years ago. “I just started as a part-time receptionist and
Bison Gear and Engineering adds Automated Gear Tooth Grinder
The new machine improves product quality and increases production capacity Bison Gear & Engineering Corp., a provider in the power transmission industry, has added an Automated Gear Tooth Grinder to their gear hobbing department. This new equipment offers a range of benefits that improve product quality and increase production capacity. This unique machine frees up capacity on four other machines, improves the quality of gear geometry, improves the cycle time, and effectively grinds spur and helical gears. At a time when product demand outpaces production capacity, adding this single piece of equipment will help make available nearly 40% more production time on four separate hobbing machines. In this way, the Automated Gear Tooth Grinder significantly increases total gear-cutting capabilities. This new machine is also capable of grinding the gear tooth profile, leading to an exacting, .00005-inch precision. This means that the teeth will continually mesh at the same point, appreciably reducing wear and noise. This aspect of the grinder proves of great benefit to customers who have noise-sensitive applications. Customers can also obtain increased gear motor efficiency from the fact that lower-weight lubricant oils are needed when using grind-finished gear. The Automated Gear Tooth Grinder produces a better-finished product in ¼ of the time of a standard hobbing machine, significantly expediting the grinding process and improving the quality of the gear.
Timken teambuilding results in donation to the Ozarks Regional YMCA
Two key businesses within The Timken Company’s Industrial Motion group, belts and chains, gave back to the local community by preparing 40 solar car kits for donation to the Ozarks Regional YMCA. “Our company understands the importance and the significance of being a good corporate citizen,” said Matt Stoneburner, general sales manager – belts and chain. “We strive to make a positive impact in the local communities where our customers and employees work and live.” Timken partnered with Impact 4 Good, a company that focuses on teambuilding programs to give back to the community. For this event, Timken selected “Go GREEN Racing.” Go Green Racing focuses on the importance of youth learning about science, technology, engineering, math (STEM), and alternative energy from an early age. During a highly energized and competitive program, teams used creativity and ingenuity to build solar cars in preparation for an exciting tournament. The event also resulted in the donation of solar car classroom kits to the Ozarks Regional YMCA. These kits allowed youth members of the YMCA to be introduced to and learn about STEM education in a hands-on manner. Timken associates provided hand-written messages of encouragement with each solar kit to motivate and inspire the children. Children from the Ozarks Regional YMCA came to surprise the participants, complete a race and thank them for the generous donation. The Ozarks Regional YMCA was established in Springfield in 1888. Their association is made up of seven family centers. Their programs, services, and initiatives enable kids to realize their potential, prepare teens for college, offer ways for families to have fun together, empower people to be healthier in spirit, mind, and body, prepare people for employment, welcome and embrace newcomers and help foster a nationwide service ethic. Their after-school programs have an academic support piece that games in core areas of math, science, and literacy. “On behalf of the Ozarks Regional YMCA, I want to thank you for the donation of the 40 solar car kits and the opportunity for our students to participate in your event,” said Megan Outersky, executive director of school age services – Ozarks Regional YMCA. “This could be what grabs a child’s attention and leads them into a career of STEM…and possibly an engineer with Timken!” Following the event and donation of solar car kits, Timken will be donating an additional $2,500 to support the Ozarks Regional YMCA after-school programs and initiatives.
AttaBox -Robroy Enclosures
Farewell
For the past six years, I have had the distinct honor of writing for Material Handling Wholesaler. When I left my dealership to enter the consulting world in late 2016, I had no idea what to expect. I was well aware of many of the challenges that lie under the surface of the day-to-day operations in a dealership. My own company tackled some of these things head-on, and along the way, found innovative solutions that we never expected. As a consultant, I was able to tie these victories to key “best practices”. I believed then (as I do now), that any dealer, in any marketplace, can be successful if they commit themselves to a “best practice” methodology. Not every dealer faces the same dragons. The challenges are many: OEM relationships Undercapitalization Debt Ratio Expense control Personnel issues Regulatory agencies Taxes No need to fill up the page. We all get it. The best practices that I focus on in my business are the low-hanging fruit. We many times miss harvesting that fruit because the noise and confusion of the current marketplace tend to drive us toward “problem-focused” activity instead of “process-focused” activity. Please make no mistake, I am not advocating ignoring or discounting existential threats to the health of your dealership. It’s important to always create and deploy countermeasures for known and perceived threats. This is why I advise that dealers utilize a regular SWOT analysis. The issue I see too often however is when the leadership gets so focused on solving individual issues, they lose focus on their core best practice regimen. The processes and accountability measures that undergird profitable day-to-day, operations, cannot be abandoned for any reason. Problems are actually more easily and sustainably solved when solutions are achieved through the enhancement of best practices….not by subverting them or putting them on hiatus. During my time with RDS, I have assisted many dealers in creating and refining processes that continue to pay handsome dividends today. I have developed programs from the ground up, and have also helped dealers refine and focus existing programs for improved results. RDS has addressed almost every internal and external area of the dealership’s aftermarket departments. Expansion of customer maintenance programs Improving the field service customer experience Refining field service van inventory policies Service and parts teambuilding and motivation Compensation programs that engender a unified team SOP creation (or refinement) Effective, repeatable industry onboarding Even the best-performing dealerships were not ready for what was waiting for us in Spring 2020. Here we sit over two years later, still trying to cope with the aftermath of the single largest disruption to American business we may ever encounter. Even some of my most trusted metrics and ratios regarding rental assets, sales coverage, and marketing had to be adjusted for this unprecedented interruption to the status quo. While internal metrics (in extreme circumstances) should be adjusted based on market conditions, the “client-facing” processes that govern customer contact, pricing, documentation, internal expenses, and invoicing should be exempt from attenuation, especially when the headwinds blow. My consulting efforts during this COVID interlude were understandably affected. Visiting dealerships, and helping dealers establish new initiatives were really not on the menu during 2020. The madness only continued in 2021 as we could not seem to escape the continuing ramifications of our collective COVID nemesis. At the end of last year, I was constrained to reassess my own future in light of the changes that COVID had made to the industry. I had a growing desire to be more productive, and continue to grow and innovate in a more meaningful fashion than COVID allowed. Thankfully, I found an opportunity to partner with an organization that is devoted to growing not only its revenues but also its influence as they seek to widen its appeal and extend its reach more deeply into the supply chain. This new venture offers me the opportunity to stay much closer to home, yet still affords me a platform for sharing many of the same ideas I have had the privilege to share with all of you during my 6-year tenure. No doubt, I will miss the forklift business. It’s not an easy task to walk away from an industry after investing over 40 years of your life. Fortunately, I get to keep the memories, the friendships, and the things I’ve learned along the way. I appreciate all of the kind and thoughtful comments I have received over the years. They kept me writing when I felt like I might just be repeating myself. My heartfelt thanks to Dean Millius, my editor, publisher, and valued friend. This industry, although evolving, will always require bright minds and new ideas. Thank you for letting me be a part of that mix. I have no doubt you all will be eager for the challenges that lie ahead. You can always find me on LinkedIn if you want to share new ideas or just chat. Godspeed to you all. Dave About the Author: Dave Baiocchi is the president of Resonant Dealer Services LLC. He has spent 40 years in the equipment business as a sales manager, aftermarket director, and dealer principal. Dave now consults with dealerships nationwide to establish and enhance best practices, especially in the area of aftermarket development and performance. E-mail editorial@mhwmag.com to contact Dave.
Fairbanks Scales to showcase weighing innovations at Farm Progress Show 2022
Fairbanks Scales Inc., the oldest scale company in the U.S. and the world’s leader in weighing equipment, announces it will be showcasing several state-of-the-art industrial scales at the Farm Progress Show, August 29 – September 1, 2022, in Boone, Iowa. On display in booth # 444 will be Fairbanks’ Aegis Floor Scales, the FB1200 Instrument, our 1605 Remote Display, and the Perten 5200 Farm Grain Moisture Meter. Fairbanks Scales dependable, low-profile Aegis floor scales, featuring the latest advancements in weighing technology, will be promoted at the show. Constructed with A36 mild steel, and built with years of accurate and reliable service, the Aegis Industrial Mild Steel floor scales are ideal for general weighing applications in the agriculture market. Additionally, show attendees will be able to view the 1605 Series Remote Display, and watch and discuss with experts how it operates. Fairbanks’ high-intensity LED remote display with the integrated traffic light is designed to save you time, space, and money by combining traffic control and display functions in a single device. The FB1200 Industrial Scale Instrument, designed for basic applications using analog bench scales, floor scales, tank assemblies, or livestock scales will also be featured at the show. The instrument uses the livestock filter to calculate the weight of a single animal or a group. It also holds the highest stable or unstable weight, even when the weight is removed, perfect for agricultural use. Perten Instruments analytical products, ideal for use in monitoring quality, meeting specifications, and setting commodity pricing, will also be promoted at the show. Perten Instruments products are an excellent choice for such industry segments as biofuels, grain farmers and traders, oilseed processors, flour milling, and wet and dry corn processing. The Perten AM 5200 Farm Grain Moisture Meter is the most accurate and repeatable moisture meter available. Ideal for analyzing grains, oilseeds, pulses, beans, lentils, and seeds for moisture, test weight, and temperature, the AM 5200 can be used as a stand-alone moisture meter at terminals or can be integrated into automated testing systems.
Keep dumpsters clean and deodorized
Nilodor Waste Container and Dumpster System takes the guesswork out of clean The customer experience starts in the parking lot where, too often, garbage and grease corals dominate a landscape where they should be invisible. Don’t just mask issues, eliminate them. Hospeco Brands Group, which comprises Acute Care, Adenna®, HOSPECO®, Nilodor®, and other popular brands, offers the most complete weapon in this fight, the Nilodor Waste Container, and Dumpster System, a product mix developed to keep dumpsters and trash cans, trash rooms, loading docks, and other high-odor areas deodorized and clean. An important distinction between the Nilodor family of products compared to other odor-fighting tools is that Nilodor products do not mask odors; rather, they eliminate them. The lineup starts with Chute and Dumpster Wash All-Purpose Cleaner and Chute & Dumpster Wash PLUS Bio-Enzymatic Cleaner, with Nilodew Deodorizing Granules providing maintenance between cleanings. Chute & Dumpster Wash is a safe, non-toxic, and environmentally friendly all-purpose cleaner with odor-neutralizing power. Available in a 1-gallon concentrate or, for an easier application, in a special applicator spray system that perfectly dilutes and releases a ready-to-use cleaner. Simply connect to a water hose, turn the dial to “solution spray,” and begin applying to the inside and outside of dumpsters to eliminate dirt and grease buildup and severe odors. To rinse the area after cleaning, simply turn the dial to “water” and rinse. For cleaning that’s a step beyond, there’s Chute & Dumpster Wash PLUS. This bio-enzymatic cleaner is formulated with safe, grease-loving, enzyme-forming bacteria and citrus oils. It works just like a regular Chute & Dumpster Wash by attaching to a hose. Severe odors may require agitation with a brush or broom. Both products are also suitable for compactors, trash chutes, outdoor eating areas, recycling areas, and any other applications for which organic matter results in foul odors. Between cleanings, pour in one to two pounds of Nilodew Dumpster Deodorizer, an easy-to-use, clay-based, granular deodorizer that contains a natural odor absorbent, a proprietary odor neutralizer, and Citronella oil. Nilodew is used to control and neutralize foul odors in and around dumpsters, compactors, trash cans, and recycling areas around the clock, for up to 7 days. For sewers, elevator shafts, water treatment facilities, and anywhere an abundance of odor needs to be neutralized, there’s Super N® Deodorizing Super Sock. As a safer alternative to hazardous parablocks, Super Sock contains a concentrated Nilodor odor neutralizer for effective, long-lasting odor control that fights odors 24/7 for 30 days. Also, use it for fire restoration.
TVH employees raise $4,000 for local dog shelter
TVH Americas, a global provider of quality replacement parts and accessories for the material handling, industrial, and construction equipment industries, has announced that TVH employees raised over $4,000 for Melissa’s Second Chances, a non-profit animal shelter located in Shawnee, Kansas. As part of the Health and Wellness Program at TVH, Health & Wellness Coach Lucy DelSarto put on several events during June relating to pets including puppy therapy. During this event, Melissa’s Second Chances brought three puppies to the Olathe facility for the employees to play with during their break. Employees collected supplies for the shelter and used 8000 Health and Wellness Points to purchase Giving Cards to donate $4000 to the shelter. Employees earn these points through participating in events and challenges that can be redeemed for a variety of items, including Giving Cards. “Employees donated a van full of items including kennels, blankets, and more. I had tears of joy flowing from my eyes after finalizing the incredible donation amount of $4,000 for Melissa’s Second Chance Animal Shelter,” said DelSarto. “The shelter was in awe and incredibly grateful as they rely on donations and this has been a financially challenging year. The ripple effect of small acts of kindness definitely made a huge impact. I’m looking forward to doing this again and making it an ongoing part of the program.” In addition to all of the donations, two of three were puppies that were adopted by employees. The Health and Wellness Program is one of the many programs that TVH offers employees to give back to the community. TVH also has a variety of benefits that they offer to their employees, including full health care coverage, 401k matching, employee discounts, tuition reimbursement, and much more.
TrueSource acquires Solutions Management, Inc.
TrueSource, an OnPoint Group Company and the national leader in critical facility maintenance for retailers and property managers announced the acquisition of Solutions Management, Inc (SMI), known for its expertise in disaster recovery, facility maintenance, and management. Based in Long Island, NY, both businesses are focused on simplifying challenges of the retail industry for new and current clients, including more than half of the top U.S. 100 retailers. Together they will be able to provide an even greater range of capabilities to more clients nationwide. “As the only national material handling and facility services organization, we’re thrilled to add Solutions Management Inc.’s expertise and services in disaster recovery and specialized cleaning services into TrueSource’s offerings. We are building the go-to critical facility services organization for retailers and facility managers,” said OnPoint CEO, Tom Cox. SMI provides facility maintenance and disaster recovery services ranging from cleaning and repair for flooring, windows and awnings; janitorial, high dust, and power washing services; and critical recovery services including mold remediation, flood remediation, and fire restoration for retail and grocery customers. The company has a strong service provider network and trusted affiliate relationships to help maximize uptime. “Helping our clients succeed is at the core of our mission and by joining forces with TrueSource we further our goal of keeping clients prepared for what’s next,” said Co-Founder and CFO, Robyn Butler of SMI. Added CEO and Co-Founder, Scott Crennan, “Whether that’s a literal or figurative storm, a pandemic or another disruption, this furthers our mission to bring disaster recovery and facility maintenance solutions when they’re needed most. Joining TrueSource will enable SMI to immediately become more of a value-add to our customers and expand upon our menu of services offered.” For additional information about TrueSource or this acquisition, visit www.truesource.com or www.onpointgroup.com/mergers-acquisitions.
Flight Systems Industrial Products readies for electrification expansion
FSIP, (Flight Systems Industrial Products), a provider in manufacturing, remanufacturing, distribution, and electrical system design for the electric vehicle industry, announces the expansion of the Motive Power Sales Team. They welcome Garrett Hirst and Michael Berube to their FSIP Team. FSIP aims to be the go-to charging solution provider for the Electric Battery Vehicle and equipment markets. As part of the Motive Power Sales Team, Garrett and Michael will consult, educate, and bring charging and regeneration solutions to North America. They will create deeper customer relationships, provide greater service levels, and improve responsiveness, keeping our customers at the heart of our business. “We are very excited to bring Michael and Garrett into one of the fastest growing areas of our business. As the electrification market grows, battery technology changes, and electric vehicle usage increases; the Motive Power Team will be vital in supporting our customers’ needs,” stated Ben Richwine, Director of Sales. FSIP is focused on the future and the growth of EV markets.
Bison announces PowerSTAR® high-efficiency right angle Gearmotor celebrating 10 years of product excellence
Bison Gear & Engineering Corp., a provider in the power transmission industry, announces its proven PowerSTAR® high-efficiency right angle gearmotor is celebrating 10 years of industry-leading product excellence. Featuring, advanced hypoid gearing technology for improved energy efficiency over traditional right-angle worm gearmotors, PowerSTAR® offers maximum power density in a compact profile that does not compromise performance. Its sleek design offers easy mounting in several orientations, ground gearing for low noise, and a variety of frame sizes to fit numerous design specifications. Ground gearing provides whisper-quiet operation and low backlash precision, while larger diameter pinions offer more surface area contact. With multiple tooth contact that handles larger loads at better efficiency, PowerSTAR® offset gears transmit higher torque output in a smaller profile along with high energy efficiency sustained throughout all standard gear ratios.
KEEN Utility Pittsburgh Energy
With the release of the Pittsburgh Energy, KEEN Utility incorporates the proven work-hiker performance of the original Pittsburgh for a more nimble, easier-wearing work experience. In addition to its lighter weight, this medium-duty boot offers additional cushioning and flexibility with comfort enhancements including a KEEN.ReGEN midsole that returns 50% more energy than standard EVA foam, a KEEN.DRY waterproof, breathable membrane, and a TPU shank for midfoot support. At the same time, Pittsburgh energy does not sacrifice when it comes to safety features including asymmetrical carbon-fiber toes that are 15% lighter than steel, an oil- and slip-resistant outsole, and an EH rating to serve as a secondary source of protection from live circuits. The new Pittsburgh Energy will be available in two colorways for men.
No-drill Vehicle Mounting Plates keeps your truck fresh and hole-free
Larson Electronics has introduced a Made in the USA product to keep your truck hole free when installing small equipment on your truck, such as lights, antennas, sensors, and cameras. Unfortunately, the possibility of regretting making permanent holes on the truck’s body is the main thing stopping people from moving forward with such customizations! Unwanted permanent modifications serve as a valid reason for avoiding such installations (especially with used car prices being sky high), until now. You don’t have to worry about making permanent holes on your truck when you have a Larson Electronics vehicle mounting plate.
SolarShield™ – New HMI covers from AttaBox® Enclosures provide the ultimate screen protection
AttaBox® Enclosures –- the world’s most specified polycarbonate and non-metallic electrical and industrial enclosures — introduces AttaBox SolarShield™ HMI Covers, providing the ultimate HMI screen protection in the harshest of environments. New, patent-pending AttaBox SolarShield HMI Covers offer the most innovative, durable, non-metallic HMI Covers for use with all enclosure material types. They are ideal for protecting HMI Screens from UV and harsh environmental conditions and are the industry’s only non-metallic HMI covers with side shields. AttaBox SolarShield HMI Covers are ideal for demanding applications in non-hazardous industrial and commercial markets including industries such as oil and gas, equipment manufacturing, industrial machines, water/wastewater, marine, and food and beverage. Extremely tough and durable, AttaBox SolarShield HMI Covers can be used in both outdoor and indoor applications. They provide superior protection of the Human Machine Interface (HMI) screens from the sun, dust, water (rain, sleet, snow), sand, flames, oils, chemicals, grease, dirt, foreign objects, and other environmental conditions that cause corrosion and damage. AttaBox SolarShield HMI Covers fit standard 10” x 8” and smaller HMI screens and maintain a NEMA 4X rating of enclosure and screen when paired with a NEMA 4X HMI device. These universal covers can be used with either non-metallic or metallic enclosures. Among the many performance benefits of AttaBox SolarShield HMI Covers: • Simple and functional: they are easy to use. A hinged design includes supporting inner doors for hands-free use and better visibility of the HMI screen in the sun. • Superior Protection: Maintains NEMA 4 and 4X rating when paired with a NEMA 4 or 4X HMI device. AttaBox SolarShield HMI Covers protect HMI screens and electrical equipment from corrosion and damage due to UV, oils, dirt, and sand and greatly reduce equipment replacement costs. • Strength: Impact-resistant but light-weight opaque polycarbonate cover and base construction with UV inhibitors provide long dependable life in harsh conditions. • Reliable sealing featuring a robotically-applied foam-in-place seamless polyurethane gasket. AttaBox SolarShield HMI Covers come with stainless steel hardware kit included and are padlock-able for increased security. Installation is simple and easy with the use of common tools. AttaBox SolarShield HMI Covers maintain UL’s best rating: an “f1” per UL 746C (resin has passed tests for UV exposure and water immersion). They also conform to the following standards: cURus Listed, UL50e, UL508A, Type 1, 3R, 4, 4X, 12. They provide an Operating Temperature Rating of -40°F to +248°F (-40°C to +120°C) and are Outdoor UV Exposure (UL 746C) (f1) Rated. AttaBox Enclosures offers the most extensive selection of polycarbonate and non-metallic enclosures available for meeting the needs of diverse industries, interior and exterior applications, appealing aesthetics, and physical property performance standards including NEMA 4X integrity.