WIZE Solutions positioned for growth with expanded resources and capabilities
Offering its installation and project management solutions to some of the largest warehouse projects nationwide, WIZE Solutions is experiencing growth that is on-pace to set records for the material handling company in 2024 including its expansion into the automation sector. Since recent strategic investments and acquisitions, WIZE has grown from 175 employees in July of 2023 to 315 employees with key personnel additions in sales, operations, and installation teams. “WIZE Solutions and our teams across the United States continue to grow while providing customers with knowledgeable and efficient project management that stays on track to get a job done right, and on schedule,” Tyson Bigelow, president of WIZE Solutions. “With almost 17 years of successfully helping move the supply chain forward in all 50 states and beyond, we are committed to implementing additional resources like technology, robotics, and automation, as well as the staff to support any new challenge that comes our way.” Wize has made a significant investment in people and processes to provide customers with a full array of services including full automated systems and high-rise rack supported buildings. While growing in these areas, the company continues to focus on warehouse builds of all sizes for full rack installation, pick modules, mezzanines, shelving products, rack repair, and dock door services. WIZE recently acquired Warehouse Equipment Contractors, Inc. and its employee installation teams across the US. This acquisition will provide WIZE with additional experienced teams of employees in the SoCal market, providing excellent service to the newly expanded customer base.
NFI continues expansion and commitment to Canada
NFI underscores its growth and commitment to Canada with strategic appointments and industry accolades. Glenn Nicodemus joined NFI with the acquisition of SDR and is expanding his role as he assumes responsibility for all Canadian warehouse facilities at NFI. Additionally, NFI’s Intermodal team secured high scores in a 2023 Journal of Commerce survey, solidifying its standing in the Canadian supply chain landscape. With nearly 1,000 employees and five million square feet of warehouse space nationwide, NFI stands at Canada’s forefront of multichannel supply chain solutions. The expanded role of Glenn Nicodemus, a proud Canadian resident with 30 years of logistics experience, underscores NFI’s commitment to fostering local talent and leveraging decades of industry expertise to drive excellence in Canadian operations. “Glenn’s appointment as President of our Canadian group speaks to his strong leadership and commitment to excellence for our customers and employees,” said Kevin Patterson, President of NFI Distribution. “Under Glenn’s guidance, NFI is poised for continued success and growth in Canada.” While NFI emphasizes the importance of precision in inventory management and distribution, its robust Canadian leadership team ensures unparalleled service across all service lines. In a recent 2023 Journal of Commerce survey, NFI received an outstanding Net Promoter Score of 90 for its asset and non-asset intermodal services, primarily managed throughout Canada. The recognition reflects the company’s focus on customer satisfaction and service levels. Notably, NFI excelled in equipment availability and on-time pickup and delivery. “NFI’s Intermodal service reflects our overall strategy to live our commitments to our customers and our carrier partners,” commented Mark McKendry, SVP of Intermodal at NFI. “We offer flexibility, network optionality, national coverage, and one of the most experienced teams in the industry.” NFI expanded its Canadian reach in 2016 with the acquisition of Dominion Warehousing, building on its already established presence. In 2022, the company made an investment that doubled its intermodal scale, increasing its Canadian assets to 500 owned dry and refrigerated intermodal containers. The acquisition of SDR in 2023 marked another significant milestone, doubling NFI’s Canadian distribution footprint and its team of supply chain experts.As it expands, NFI remains dedicated to delivering exceptional supply chain solutions and driving value for its North American partners.
Episode 472: Nearshoring Insights from NowPorts’ Mauricio de la Cerda
This episode centers on the burgeoning trend of nearshoring. Mauricio de la Cerda, the Head of Growth at NowPorts, joins The New Warehouse Podcast to share insights into the role Latin America and Mexico will play in reshaping the supply chain. NowPorts operates as a digital freight forwarder, likened to the Flexport of Latin America. With a foundation built on innovation and rapid growth, they’ve carved a niche in the logistics and supply chain industry within just five years. Be sure to tune in. Navigating the Nearshoring Wave Mauricio highlights, “We have seen a definite increase in trend not only in the nearshoring part between Mexico and the U.S. but also within Latin America.” A blend of cost savings, improved labor quality, and the strategic geographical positioning of manufacturing hubs drive this shift. “I see this(nearshoring) as a long-term trend. Labor has increased in specialization…we are seeing more opportunities for U.S. companies to have cheaper labor with better quality than what they were used to in the past.” The Impact of Nearshoring on Supply Chain Dynamics Exploring the effects of nearshoring on supply chain logistics, Mauricio points out, “Ocean trade has gone up in terms of pricing… So that would be actually another factor for having nearshoring as an advantage.” When executed effectively, the nearshoring strategy translates to cost reductions in labor and shipping and enhancements in supply chain agility and resilience. Mauricio believes the strategic advantages of setting up manufacturing close to the U.S.-Mexico border include streamlining transport and reducing cross-border transit challenges. This approach promises significant savings and efficiency gains, reshaping the traditional supply chain models. Challenges and Opportunities Ahead for Nearshoring While the benefits of nearshoring are manifold, challenges persist, notably in sustaining the growth momentum. Mauricio admits, “There are some challenges that need to be addressed… especially with the incoming Mexican government.” With factories built so close to the U.S. border, companies look at this shift to nearshoring as a way to reduce the variability and possible disruptions that can occur in supply chains that span greater distances. Mauricio adds, “There’s an opportunity to improve just-in-time supply chains while saving on transportation costs.” Key Takeaways Nearshoring is reshaping supply chains by bringing manufacturing closer to end markets, driven by NowPorts’ pioneering efforts. The trend extends beyond cost savings, enhancing supply chain agility, labor quality, and regional trade integration. Challenges such as infrastructure development and efficient border management must be addressed to sustain nearshoring’s benefits. The New Warehouse Podcast Episode 472: Nearshoring Insights from NowPorts’ Mauricio de la Cerda
Fortifi welcomes Robert Gibson as General Counsel
Veteran leader provides extensive international legal and management expertise Fortifi Food Processing Solutions (“Fortifi”) has appointed Robert Gibson as General Counsel, Chief Compliance Officer and environmental health and safety (EHS) lead. Fortifi provides a unified platform of leading global brands and products within food processing equipment and automation solutions. Reporting to Massimo Bizzi, Chief Executive Officer of Fortifi, Gibson will guide all aspects of legal and environmental affairs, compliance and safety at Fortifi. His involvement will include global transactions, corporate governance and legal-team leadership across all of Fortifi’s 34 worldwide sites in 18 countries. He is based at Fortifi global headquarters in The Woodlands, Texas. “We are privileged to draw upon Bob’s extensive international experience and perspective,” said CEO Massimo Bizzi. “His legal insight, global business perspective and panoramic understanding of ethical governance further strengthen our team as we continue our strategic growth.” Gibson served for more than 13 years as Vice President, Secretary and General Counsel of Koch Engineered Solutions, a multi-billion dollar international manufacturing, services, and intellectual property development company. In this role, he developed and led a team of more than 100 employees, and was responsible for all legal support, international commercial compliance and EHS functions. “I am delighted to join an organization that shares my focus on building strong global businesses,” Gibson said. “I look forward to helping Fortifi optimize its international reach and supporting its continued growth.” Gibson earned his law degree from South Texas College of Law Houston and an MBA degree from Texas A&M University.
Episode 471: A deep dive into AI in warehousing with Standard Insights’ Jerry Abiog
This episode of The New Warehouse Podcast features Jerry Abiog, CEO of Standard Insights, discussing the pivotal role of AI in warehousing. Standard Insights was a pioneer in leveraging AI before its mainstream adoption and offers innovative solutions to common industry challenges. This discussion, grounded in Jerry’s rich background and the evolution of AI in business, illuminates the path forward for warehouses seeking efficiency and growth in an increasingly digital landscape. The Genesis of Standard Insights Jerry traces the foundation of Standard Insights to his experiences in the AI and machine learning sectors. This experience eventually led to the conception of an AI-driven marketing platform to enhance customer retention. “This was in 2018-2019…I flew from Atlanta to the retail show out in Denver, Colorado, and came back with two beta clients,” Jerry recalls, emphasizing the novelty of AI at the time. The firm has since evolved, leveraging AI to give businesses a competitive edge by predicting customer behavior and optimizing inventory management. He shares, “Our first partners came from the fulfillment space because they knew they were dealing with lots of customers and data.” AI’s Role in Addressing Industry Challenges AI’s integration into warehousing operations marks a pivotal shift in tackling perennial issues such as labor shortages and inventory management. “We help businesses leverage that first-party data…leverage sales data and product data to make predictions,” Jerry explains, highlighting the potential of AI to transform vast data sets into actionable insights. By predicting customer profitability and purchase likelihood, AI enables more precise inventory forecasting and customer targeting, which is crucial for enhancing top-line and bottom-line growth. The Future of AI in Warehousing Looking ahead, Jerry envisions increased adoption of AI in warehousing, driven by the imperative to overcome operational inefficiencies and stay competitive. “I think with more education…they’re gonna get buy-in,” he speculates, pointing to the gradual but inevitable shift toward digital solutions. This transition, however, requires warehouses and 3PLs to navigate the learning curve associated with new technologies, underscoring the importance of choosing the right AI partner to mitigate business pains and harness the full potential of their data. Key Takeaways on AI in Warehousing AI can revolutionize warehousing by turning data into predictive insights for customer behavior and inventory needs. Standard Insights’ approach demonstrates the tangible benefits of AI in improving decision-making and operational efficiency. The future of warehousing hinges on adopting AI and other digital technologies to address critical challenges and enhance competitiveness. The New Warehouse Podcast Episode 471: A Deep Dive into AI in Warehousing with Standard Insights’ Jerry Abiog
AutoScheduler CEO Keith Moore discusses warehouse trends, innovation, and entrepreneurship
Legacy Systems Still Exist; it’s Time to Augment Their Capabilities Making Them Faster & Smarter. Keith Moore, CEO of AutoScheduler.AI discusses with Joe Rule on a Bold Visions podcast, current warehouse trends, and Keith’s entrepreneurial journey. Joe interviews people who work with disruptive technology and how they use the power of storytelling to turn vision into reality. “Logistics technology has gotten extremely popular since COVID,” says Keith Moore, CEO of AutoScheduler.AI. “It has moved from a cost center to a boardroom conversation.” A summary of the podcast discussion follows: There is much automation out there, and executives must discern which is best for their business. Robotics are being deployed everywhere, but not to replace people. Instead, companies can’t hire the people they need to do a specific job, so robots are helping fill the gap. Many legacy systems exist in companies, especially for mission-critical operations like the supply chain. Nobody’s willing to put the legacy system on hold for six months to install a new solution. Most companies may try to do this, but it’s like trying to change your tire while driving down the freeway. It is more valuable to be complementary to the existing systems. Replacing systems lengthens the sales cycle. The best way to sell a supply chain solution is “in addition to.” People replace their systems once every 5 – 10 years; some don’t even upgrade their software. When starting a company, it is hard to get your share of voice, but if you work with an industry analyst group, people will listen to them. Ensure you understand where companies get their information from and ensure the information is messaged appropriately through these sources. When these sources start writing about you, you become a trusted voice, and you can start building trust with everybody. Hire an industry-specific, outside PR firm. These agencies understand your industry, know the analysts and editors, and work closely to get your company in the stories that target your audience and make you a thought leader. New sales are great, but supporting current customers is better. AutoScheduler’s business mentality is to lose a sale to ensure an existing customer is supported and successful. Invest in partnerships to help your business grow. Based on how the warehousing landscape runs, every unique site has its own WMS. So, if a company has 250 sites, each site will have its own WMS with five to ten people per shift, ensuring the system is running and doing what it should. AutoScheduler’s objective is to centralize the planning and optimization of all the different sites in one location, with a team of 5 to 10 people managing all 250 sites. Keith’s entrepreneurial journey started while he was in college when he would buy a $5 pizza and sell it for $1/slice. He always knew he wanted to work for a startup, so he got a degree in Engineering. While working at National Instruments, he created a company in fantasy soccer. The company was growing but was shut down by the Attorney General for gambling. He then worked for Spark Cognition as a product manager, focusing on data analytics and machine learning. Then his dad, Tom Moore, CEO and Founder of ProvisionAi, told him about a tool he built while consulting for P&G. Tom said, “We’ve built this tool called AutoScheduler. Does it have any value? Is it something that could be used elsewhere?” So, Keith obtained the technology and decided to launch AutoScheduler.AI. AutoScheduler, a warehouse resource optimization platform, manages all the work coming in and out of the warehouse to streamline operations and improve efficiencies. It answers questions like, “What work must I do? How many people do we have to do it? How much space do you have? What inventory do you already have? What are the time-critical components, meaning what do I need to ship outbound to a Walmart now? AutoScheduler acts as the brain of the operation, which says, “Here’s exactly how you need to distribute all of your people at every point in time and exactly what they need to work on.” Keith uses a “Keith Moore Bar Test” to measure awareness. When he first started the company, if he went into a bar and people asked him where he worked, no one would know of AutoScheduler. Today, he can walk into a bar, and people will have heard of AutoScheduler.
Episode 470: Perpetual Power in warehousing with CaPow
This episode of The New Warehouse Podcast features Dr. Mor Peretz, CEO of CaPow. CaPow, short for capacitive power, is transforming charging and power delivery technologies for the warehouse industry. CaPow aims to solve operational efficiency problems within warehouses, focusing on the energy issues that hinder productivity. Dr. Peretz shares insights into the inception of CaPow, its core technology, and how it promises to redefine energy solutions for automated systems and vehicles in warehousing. Understanding Perpetual Power: A Game-Changer for Warehousing Perpetual power, as Dr. Peretz explains, is the ability to provide power to vehicles, robots, and machines while they are in motion, contrasting the traditional stationary charging methods. This innovative approach allows for the downsizing or eliminating onboard batteries, paving the way for more efficient and sustainable operations. “So in the tagline perpetual power, what we’re trying to convey is the fact that we’re supporting power for vehicles, robots, machines while they’re on the ground…able to support the delivery of power or energy while in motion,” Dr. Peretz notes, highlighting the flexibility and efficiency it brings to warehouse operations. Why Perpetual Power Matters in Warehousing The introduction of perpetual power significantly impacts the warehousing industry by minimizing downtime associated with charging, thus enhancing operational efficiency. Dr. Peretz elaborates on the substantial time savings and operational improvements, stating, “Now what we’re after is finding the best way to have the robots work 100 percent of the fleet would work 100 percent of the time without compromise…taking the energy issue out of the equation.” The Impact of Perpetual Power on Warehouse Efficiency The adoption of perpetual power technology by CaPow leads to a noticeable reduction in the fleet size required for operations due to decreased downtime. Dr. Peretz shares insights from over 100 discovery talks with customers, revealing a potential efficiency increase of 20-35%, depending on various factors such as cluster size and work-to-charge ratios. “We can quantify the benefit of CaPow anywhere from 20 percent to 35 percent… in some cases even more,” he asserts, emphasizing the direct correlation between CaPow’s technology and improved operational metrics. Sustainability and Environmental Benefits of Perpetual Power CaPow’s technology not only boosts efficiency but also offers significant environmental benefits by reducing reliance on lithium-ion batteries, known for their sustainability challenges. Dr. Peretz discusses a research project estimating a reduction of 55.0 megatons of CO2 equivalent by 2027 due to CaPow’s interventions. “We end up that in 2027 we would save 55.0 megatons of CO2 equivalent…by 2050 we will be way beyond one gigaton,” he explains, underscoring CaPow’s commitment to environmental sustainability. Key Takeaways CaPow’s perpetual power technology enables continuous energy delivery to warehouse robots and vehicles, eliminating the need for stationary charging. Adopting this technology can lead to significant operational efficiency improvements, with potential savings of 20-35% in fleet operational costs. Beyond operational benefits, CaPow’s solution contributes to environmental sustainability by reducing the dependency on lithium-ion batteries and minimizing CO2 emissions. The New Warehouse Podcast Episode 470: Perpetual Power in Warehousing With CaPow
Precision, productivity, and progress: Intech’s inventory transformation journey with Kardex Remstar and ZOLLER
By integrating Kardex Shuttles with ZOLLER TMS Tool Management Solutions Software, Intech Athens has taken a monumental leap in streamlining inventory management processes, positioning them at the forefront of efficiency and precision in their industry. Through their dedication to delivering exceptional services and driving innovation, Intech has grown into a global leader in orthopedic contract manufacturing. One of nine global facilities, the Intech contract manufacturing facility in Athens, Alabama (formerly known as Turner Medical) specializes in the meticulous manufacturing of complex medical device instrumentation. As a distinguished medical device job shop, Intech Athens contracts for the production and manufacturing of medical device instruments essential for orthopedics, from complex hip and knee robotics devices to expandable spinal implants. Working at the intersection of medical science and engineering, Intech Athens plays a critical role in medical device innovation and production. Physicians, entrusted with the care of their patients, collaborate with industry-leading medical device Original Equipment Manufacturers (OEMs) such as Stryker and Medtronic. These medical professionals provide invaluable feedback—whether it’s developing a new surgical technique or a desire for a screw to fasten more swiftly, a tool to be more lightweight, or a design alteration to enhance accessibility during surgical procedures. The OEMs, armed with this feedback, turn to Intech Athens to make it happen. The team at Intech Athens uses their expertise and creativity to meticulously prototype the envisioned instrument for physicians to test on cadavers, ensuring utmost precision and safety. It’s amazing to watch an idea transform: from a prototype birthed within prototype dedicated cells (branded The Prototype Garage®) at Intech Athens, through the initial production stages, to its eventual market launch. The pinnacle of this journey is the patient whose quality of life has improved thanks to an implant or instrument crafted in this very facility—it’s an unparalleled reward. This is where the real essence of Intech’s work shines through, where every effort becomes profoundly meaningful. The Challenges of Rapid Growth To support this endeavor, Intech Athens boasts a 100,000-square-foot facility including a robust production area with over 70 CNC machines as well as engineering, quality assurance, regulatory compliance, and customer service – all supported by just over 220 employees (proudly known as Intechers). Intech’s commitment to innovation and investment in new technologies is paying off – Intech Athens has experienced an extraordinary 150% growth in the past decade. Amidst the rapid growth at Intech Athens, a new challenge became increasingly evident: the intricacies of inventory management. As the business expanded and the facility dove further into sophisticated manufacturing, inventory complexities multiplied. Transitioning from manual machining to CNC (Computer Numerical Control) machine manufacturing impacted the volume and variety of tools and supplies required. Each piece of CNC machinery had its own ecosystem: the cutting tool, its collar, the holder it sits in, the nut fastening it together and the retention knobs on the holder anchoring it into the machine. Beyond this, there is the work holding – including quick-change fixturing, vices, clamps, and an array of other components. Additionally, to ensure each product meets rigorous standards, very specific and elaborate gauging systems are essential. What appeared as a single manufactured component was, in reality, a culmination of 100+ manufacturing tools, gages, and supplies. Initially, Intech Athens used the traditional approach to manage inventory. Cabinets were grid-organized for less valuable smaller items while standard industrial shelving held larger items like fixtures and vices. Items were cataloged on clipboards and checked out manually, and it was expected that staff would conscientiously return them post-use. But as is often the challenge with manual systems, reliance on individual discipline and manual organization proved to be unreliable. Tools weren’t always returned to their designated spots, making it increasingly hard to locate specific items or determine their condition. Regular maintenance became an uphill battle. Recognizing the need for enhanced control, Intech Athens installed a vending machine system for cutting tools. These smart vending cabinets would vend specific tools based on several inputs, streamlining the process to a degree. However, this only addressed a fraction of the inventory. It wasn’t just about having the necessary tools—it was about knowing their exact location, quality, and readiness for use. “We were like any other job shop, we had the necessary items, but often didn’t know their location or condition. We knew we needed to do better,” said Joseph Forsyth, the Director of Advanced Manufacturing at Intech. Despite their growth and successes, Intech Athens found itself grappling with inventory control, a challenge they were determined to overcome. Revolutionizing Inventory Management To get control of their inventory, Intech had planned to leverage the ZOLLER Tool Management System software solution just as the Intech Toulon facility in France had done. But Intech Athens went a step further by integrating the ZOLLER TMS solution with high-density automated storage solution from Kardex Remstar. Stepping into the future of inventory management, they replaced their traditional racking systems and most of the cabinets with two state-of-the-art Vertical Lift Module Kardex Shuttles. Working in harmony with the ZOLLER TMS software, this complete solution not only provided better inventory control but also delivered significant space savings and increased manufacturing productivity. “From cutting tools to collars, vise jaws to sandpaper, and even dead blow hammers, we store them in the Kardex Shuttles. Through the ZOLLER TMS software, we’ve cataloged over 10,000 different part numbers. We now have unwavering clarity on our inventory—knowing precisely what we have and, more crucially, its exact location,” said Forsyth. Inventory Control Increases Speed to Market When it comes to medical device manufacturing, ‘speed to market’ is more than a catchphrase—it’s a determining factor of success. Particularly in prototyping, where swift turnarounds can be the difference between seizing an opportunity and missing out. For Intech Athens the reliability of their inventory control system is critical. “It’s not just about having the necessary items on hand. The real challenge is the speed at which we can access accurate data about the inventory. It’s about answering questions like, ‘Do we have the required tool for
TrewSort sliding shoe sorter
TrewSort sliding shoe sorter provides retail, e-commerce, and warehouse operations with high-capacity reliable throughput with the added benefits of AI-enabled technology Trew, LLC, an automated materials handling solutions provider, has announced the latest in high-throughput, high-accuracy sortation for retail and e-commerce fulfillment operations. The TrewSort™ Sliding Shoe Sorter incorporates “AI inside” high-performance, self-learning actuators with mechanical and control design elements that deliver high-rate, accurate, and reliable line sortation of cartons, parcels, totes, poly bags, and other items. TrewSort delivers industry-leading sortation rates with inventive design elements that allow it to handle a wide variety of items with reliability and accuracy. Features include intelligent high-density product spacing, catch-free transportation surface and divert elements, and the use of high-performance materials that eliminate problems caused by product impact, snag points, and “walls” seen in other designs. “The AI uses machine learning built into the divert actuator allowing the sorter to maintain accuracy by self-identifying issues before they become problems,” said Trew Product Manager, Andrew Herchenbach. “There is deep thinking in every detail of the sorter. It is designed to perform at the highest standards now and flex and grow with customers.” The TrewSort system is manufactured for heavy use in facilities running three shifts per day, with forward-thinking features like nearly infinitely adjustable divert switch locations, modular machine sections, expandable electrical design, and adjustable after-sort lane connections that allow the sorter to fit buildings easily today and expand in the future. “When you need reliable operational throughput and performance, the TrewSort sliding shoe sorter delivers results,” said Herchenbach. “This system offers companies incredible levels of reliability and flexibility to have confidence now and as your business grows.”
Charles Thompson has been named a winner in the Supply & Demand Chain Executive 2024 Pros to Know award.
This recognition is in the ‘Rising Stars’ category and makes Charles, age 38 from Denver, Colorado, one of only 25 up-and-coming industry achievers listed globally. The Pros to Know award recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage the supply chain for competitive advantage. Charles is a highly successful project manager thanks to both his strong technical knowledge and direct experience. Coming from a warehouse background, his industry knowledge is second to none and his primary focus has long been on WMS implementations, from an end-user and service-provider perspective. Consequently, he is adept in recognizing and defining key industry practices for different warehouse environments, which is key in providing an elevated level of service and solution delivery to customers. Smitha Raphael, Chief Product & Delivery Officer of Synergy Logistics, said: “This accolade is very much deserved. Charles is a key player in Synergy’s new agile implementation solutions, which resolve the need for rapid deployment in larger, more complex enterprise integrations. He skillfully adapts and tailors his knowledge and experience on each project he is involved with, to not only solve customer challenges but to also secure improvements and margin gains across their operations.” As the continued growth of automation needs increases the demand for adaptability in the supply chain and customer operations, Charles is continually improving his skillset with additional exposure to change management methodologies. In the last 12 months, Charles has also been the lead project manager in Synergy’s maiden implementation of SnapControl, a game-changing and award-winning multi-agent orchestration (MAO) solution that orchestrates all automation devices and robotic systems within warehouses from one centralized and convenient platform. The project, with a rapidly expanding US-based e-tailer, resulted in a sixfold increase in productivity thanks to SnapControl determining the quality of manual versus automated pick tasks and identifying the manual picks required in areas serviced by AMRs. This has translated into labor savings of over half a million dollars and the company now saves over $40,000 per week, with an impressive investment payback period of just 23 weeks.
Episode 469: Insights on warehouse software solutions from Embassy Data Logistics’ CEO Lee Rector
In this episode of The New Warehouse Podcast, Lee Rector, CEO of Embassy Data Logistics, joins Kevin for an informative episode about warehouse software solutions. With a rich background in warehousing and supply chain technology, Rector shares his journey from founding his company to addressing the challenges of data utilization in warehouses. This episode dives into the innovative solutions offered by Embassy Data Logistics, the common hurdles in the industry, and valuable industry insights drawn from Rector’s book, “Warehousing 101.” Empowering Warehouses with Data-Driven Solutions Embassy Data Logistics stands out in the warehouse space by offering low-cost, easily implementable technology that transcends industry boundaries. Rector’s goal with Emassy was to build a technology that could be implemented anywhere that isn’t bound to a specific industry. Rector highlights how his company uses accumulated data and lookup tables for various touchpoints within a warehouse to create efficient operations. This approach allows for a quick analysis of simple data like orders and SKU characteristics, answering the universal question of operational averages. “It’s generalized to the point where…it can run in essentially any country on the planet,” Rector explains, underscoring the global applicability of their solutions. Addressing Industry Challenges with Innovative Technology The industry faces numerous challenges, notably in labor management and data analysis. Rector’s ambition was to create a solution that didn’t require extensive services or integrations, making it accessible to a broader market. He explains how Embassy Data Logistics’ products can improve labor efficiency and provide operational benchmarks without costly implementations. “We didn’t wanna have a solution that required engineering labor…which eliminates 98% of those customers on the market that need this,” Rector states, emphasizing the need for accessible and practical solutions. Harnessing Industry Insights for Future Success Drawing on his extensive experience and the lessons compiled in his book, “Warehousing 101,” Rector discusses the importance of understanding the science of warehousing. He stresses the gap in education for warehouse management and the necessity of bridging the language divide between executives and operations. His book is a comprehensive guide to warehouse operations, offering foundational knowledge crucial for the next generation of warehouse managers. “The book is designed to be that entry-level understanding…it’s really the entry-level to the science,” Rector comments, highlighting the educational aspect of his work. Key Takeaways on Warehouse Software Solutions Empowering Warehousing Operations: Embassy Data Logistics leverages extensive data analysis to offer universally applicable, cost-effective solutions. Innovative Solutions to Industry Challenges: The company addresses the gap in accessible technology for labor management and operational efficiency, avoiding the need for expensive and complex integrations. Educating the Next Generation: Through his book “Warehousing 101,” Rector provides invaluable insights into the foundational aspects of warehousing, advocating for a data-driven approach to management and operations. The New Warehouse Podcast Episode 469: Insights on Warehouse Software Solutions from Embassy Data Logistics’ CEO Lee Rector
Episode 468: Sustainable retail returns with Brian Adams of Retail Reworks
It’s an away game for The New Warehouse Podcast as Kevin visits the headquarters of Retail Reworks in Houston, Texas. He engaged in a thought-provoking conversation on sustainable retail returns with co-founder Brian Adams. With an average retail return rate of over 16%, this $800 billion-plus industry needs sustainable retail returns practices. Retail Reworks focuses on innovating in returns, re-commerce, and remanufacturing. Be sure to tune in to learn all about the evolving challenges and solutions in managing returns, alongside providing a wealth of industry insights. The Evolving Landscape of Retail Returns The market for retail returns has undergone significant shifts, primarily driven by changes in consumer behavior and economic pressures. Adams notes,“I think forever, you know, returns are something that a 3PL had to do if they wanted to gain the business… And as return rates get higher and manufacturing costs get lower, returns became an impediment on people’s profitability.” However, the traditional model of handling returns has become unsustainable. He adds, “Returns are a very big piece in people’s businesses, not just a small line item on a P&L statement.” As consumer expectations have moved towards more lenient return policies, the economic burden on retailers has intensified. Adams highlights a pivotal moment in February 2023, marking a major correction in the valuation market, signifying the start of a new era in how returns are perceived and managed within the industry. Pioneering a Sustainable Retail Returns Solution Retail Reworks’ approach to addressing the return dilemma is not about selling a service but partnering for sustainable solutions. Adams emphasizes the importance of “making the circles smaller” to enhance the efficiency and sustainability of the returns process. By leveraging a network of locations and innovative software, Retail Reworks developed a system that allows for boxless, fraud-less returns, immediate refund initiation, and instant item availability for resale. This model not only cuts down logistical costs but also significantly reduces the environmental footprint of returns. Towards a Circular Economy As Adams discussed, the future of returns is undeniably circular. With a growing emphasis on sustainability and efficient resource utilization, the retail industry is gradually shifting towards models prioritizing circularity.“It’s all about speed… the faster you can recapture the revenue on the return, the lower that the cost of the inventory you’re going to have,” emphasizes Adams. Retail Reworks’ efforts to remanufacture and repurpose returned items into new products are a testament to the potential of sustainable retail returns. Key Takeaways The landscape of retail returns is changing, necessitating innovative and sustainable management practices. Retail Reworks champions a solution that addresses the logistical and economic challenges of returns and promotes environmental sustainability. The future of sustainable retail returns lies in adopting circular economy principles, emphasizing the repurposing and efficient utilization of resources. The New Warehouse Podcast EP 468: Sustainable Retail Returns with Brian Adams of Retail Reworks
Rockwell Automation to showcase warehouse and fulfillment solutions at MODEX 2024
Rockwell Automation, Inc. plans to expand its presence at MODEX 2024 in Atlanta, GA., March 11-14. The company will showcase the latest warehouse and fulfillment solutions across two booths, including an innovative new category, autonomous production logistics (APL), from its latest acquisition, OTTO Motors. This new category unlocks a vision of a fully connected factory, designed for end-to-end efficiency. “I can’t think of a better place to see the future of warehouse automation and intelligent material movement than the Rockwell Automation and OTTO Motors properties at MODEX,” said Evan Kaiser, industry director of Warehousing and Logistics at Rockwell Automation. “Workforce shortages and demand fluctuations continue to create complex value chains in the industry. Our technologies help logistics professionals innovate their business and compete in a digital-first marketplace.” MODEX attendees can stop by Rockwell Automation’s booth (#B2419) to experience the latest technologies driving flexibility, productivity, and sustainability in the material handling and supply chain industries. Here are just a few of the technologies that will be on display for attendees to experience first-hand. OTTO Motors Autonomous Material Handling: Discover how OTTO Motors automates material handling tasks to help manufacturers tackle workforce shortages, scale their business, and increase productivity. Attendees can see a live demonstration of OTTO 100, the smallest autonomous mobile robot (AMR) capable of moving payloads up to 150 kg (331 lbs.). Emulate3D™ Simulation Station: See how MODEX veteran Emulate3D™, Rockwell Automation’s digital design software, can reduce time to market, improve startup reliability, and enable scenario planning. 3D warehouse drawings modified in real-time will demonstrate the software’s ease of use for logistics professionals. Armor™ PowerFlex® Drives: Get access to updated Armor™ PowerFlex® distributed control solutions that simplify design, integration, and maintenance through on-machine motor control. Attendees will discover how these scalable solutions prioritize safety and durability in material handling environments. Interactive Virtual Warehouse: Explore videos and demos of the latest warehouse and logistics solutions — like independent cart technology, digital facility design, unified robotic control, and more. Attendees can connect with industry experts to discuss how these solutions can optimize their unique warehousing configuration. The company’s expanded presence will also include a demonstration of the full fleet of AMRs at the OTTO Motors by Rockwell Automation booth (#B9419). This includes two OTTO 100 AMRs and two OTTO 1500 AMRs equipped with lift and conveyor attachments that can move payloads up to 1500 kg (3300 lbs.). OTTO Lifter, the autonomous forklift capable of moving 1200 kg (2640 lbs.), will be rotating pallets with the OTTO 1500. While getting front-row seats to the industry’s most comprehensive AMR fleet in action, attendees can also explore OTTO Motors’ powerful software suite and learn about AMR deployments in mission-critical operations worldwide. Additionally, the latest Rockwell Automation solutions will be on display across MODEX in nearly 50 of its PartnerNetwork™ member booths. Attendees who experience Rockwell Automation’s game-changing solutions at MODEX will discover how their warehouse and logistics operations can become more connected, sustainable, and efficient.
Softeon hosts two innovative warehousing solutions sessions during MODEX
Softeon Warehouse Management System (WMS) experts will share the latest in WMS implementations, automated warehousing, and material handling at MODEX in Atlanta Softeon has announced it will share the latest in WMS implementations, automated warehousing, and material handling during two live sessions during MODEX 2024 at the Georgia World Congress Center in Atlanta, March 11-14. During MODEX, Softeon is sharing warehouse automation strategies, live demonstrations, and expert networking opportunities. In addition to exploring Softeon’s WMS software at Booth #C7466, MODEX attendees have the opportunity to engage with company leaders during two sessions: “Ensuring the ROI from WMS Implementations” | Brian Pier, VP, Solution Delivery Tuesday, March 12 | 1:30 – 2:15 p.m. ET | Theater A “Successfully Navigating the Great Material Handling Integration Challenge” | Mark Fralick, CTO Wednesday, March 13 | 3:30 p.m. – 4:15 p.m. ET | Theater I “Automation continues to be a solution for labor challenges, and automation and the integration of several platforms in turn cause operational challenges,” said Mark Fralick, Chief Technology Officer, Softeon. “Integration continues to be a major issue and barrier to success, leading to slow time-to-value. During my MODEX session, I’ll discuss how companies can get faster at WMS deployment. I also look forward to discussing how warehouse execution systems (WES) are enabling the orchestration of fulfillment processes across automated and non-automated processes, as well as the importance of mobile robot platforms for managing robots of different types and vendors in one environment.” According to a Gartner report, by 2026, over 50% of companies deploying intralogistics robots will have a multiagent orchestration platform. Hence, Fralick will discuss the need to be equipped with capable software to successfully integrate with the technology needed to meet the current and future needs of some of the world’s most complex warehouses. “Companies can improve WMS results by optimizing microflows and by leveraging a composable WMS, which creates flexibility and agility; therefore creating higher levels of adaptability and ROI over time,” said Brian Pier, Vice President of Solution Delivery, Softeon. MODEX attendees can hear first-hand from Pier about how to deliver expected results and reach time-to-value faster. In addition to attending Softeon’s warehouse-related sessions, MODEX attendees can join in a hole-in-one putting contest at the company’s booth #C7466. Global supply chain leaders are encouraged to register to meet with Softeon’s team during MODEX. Gartner “Predicts 2023: Supply Chain Technology” Dwight Klappich, Christian Titze, Tim Payne, Amber Salley, Simon Tunstall; 28 November 2022.
AutoScheduler Keith Moore named a 2024 Pros to Know
Named the next big winner in the Supply Chain Industry; Clean sweep of both categories – Judge’s Choice and People’s Choice AutoScheduler.AI, an innovative Warehouse Management System (WMS) accelerator, announces that CEO Keith Moore is one of the winners of this year’s Pros to Know award, which recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage. This recognition is for the Rising Stars Category. “As one of twenty-five Rising Stars Category winners in the Pros to Know Awards, I am pleased to be chosen among hundreds nominated for making outstanding contributions to the supply chain space. I am an evangelist for using artificial intelligence and machine learning within warehouse solutions to help improve visibility, worker productivity, sustainability, and customer service. Clients benefit from greater customer service, labor reduction, and better ability to meet demand.” ~Keith Moore, Chief Executive Officer, AutoScheduler.AI “Many of today’s supply chain pros are more than just leaders within their space; they’re innovators, decision-makers, pioneers of change and growth. They’ve spent the last year (and more) creating safer, more efficient supply chains. New this year, we broke the award down into four distinct categories: Top Warehousing Stars; Top Procurement Stars; Rising Stars; and Lifetime Achievement. These winners continue to go above and beyond to overcome challenges, advance supply chain management and make the impossible, possible.” ~Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive Keith Moore is CEO of AutoScheduler.AI, where he provides leadership and management, ensuring employee engagement, innovative product design and development, and top customer service while maximizing profitability. He oversees company operations, communicates between board members and other company executives, and makes critical decisions that impact the company’s brand identity and financial health. He leverages his knowledge of the warehousing industry and deep technology competencies to drive value in AutoScheduler’s offerings and to take the business to the next level.
Episode 467: Driving warehouse efficiency with autonomous forklift products from VisonNav
In this episode of The New Warehouse Podcast, we delve into the transformative power of automation in warehousing and logistics with Ahmad Stokes, Senior Sales Manager at VisionNav Robotics. VisionNav is leading the charge in autonomous warehousing solutions, breaking new ground with its “infrastructure-free” approach to automation. Ahmad delves into VisionNav’s cutting-edge technologies and their comprehensive suite of autonomous forklift products, including a glimpse into VisionNav’s new trailer loading and unloading solution they are featuring at Modex 2024. VisionNav’s Unique Approach to Automation VisionNav Robotics stands out in the warehouse automation landscape with its “infrastructure-free” approach, leveraging advanced technologies to address the unique demands of modern logistics. Ahmad shares, “We are infrastructure-free, but what separates us…is our ability to perceive not only standard pallets but unique payloads.” This capability is powered by a blend of 3D, LIDAR, ultrasonic, photoelectric, and image-sensing technologies, enabling VisionNav’s vehicles to handle various tasks with precision and adaptability. Optimizing Space with Autonomous Forklift Products The logistical landscape faces constant challenges, from space optimization to improving operational efficiency. VisionNav Robotics addresses these issues by providing solutions that allow warehouses to maximize their space utilization—a crucial advantage as warehouse rent prices soar. By automating complex tasks, such as handling diverse payloads and navigating intricate spaces, VisionNav’s autonomous forklift products offer a solution that enhances productivity while reducing the need for extensive manual labor. Solving Modern Warehousing Challenges with Autonomous Forklift Products Looking ahead, VisionNav Robotics is not just content with the status quo but is actively pushing the boundaries of what’s possible in warehouse automation. Ahmad shares, “Our solution is capable of handling full, closed pallets, a unique feature distinguishing it from other products.” This will be on full display in booth C4075 at Modex 2024. This innovation represents a significant leap forward, showcasing VisionNav’s commitment to developing autonomous forklift products that set the stage for a more efficient, agile, and futuristic supply chain ecosystem. Key Takeaways Emerging technologies in warehouse automation can now handle a wide variety of payloads with precision, drastically enhancing operational flexibility and efficiency. As warehouse operational costs rise, innovative solutions are crucial for maximizing space utilization and streamlining processes, addressing the pressing need for cost-effective logistics operations. The industry continues introducing groundbreaking solutions for challenges like trailer loading and unloading, indicating a shift towards more agile, future-ready warehousing strategies. The New Warehouse Podcast EP 467: Driving Warehouse Efficiency with Autonomous Forklift Products from VisonNav
Bobcat showcases the future of its material handling solutions at MODEX 2024
Booth features the company’s latest forklifts, including new hydrogen fuel cell prototypes From electric and internal combustion machines to new hydrogen prototypes, Bobcat Company is showcasing the future of its material handling solutions at MODEX 2024. Located in booth B2822 (Building ABC, Level 1), the Bobcat booth will feature solutions designed to handle various unique material handling challenges. Bobcat offers a full range of diesel, gas, liquid propane gas, and electric forklifts, with capacities ranging from 3,000 to 55,000 pounds. On display at MODEX 2024, Bobcat will feature: B20SU-9 Cushion Electric Stand-up Rider 3,000- to 4,000-pound capacity Stand-up configuration Guardian Stability System (GSS) 36-volt electric counterbalance Reliable all-AC power BR20SP-7 Plus Electric Pantograph Reach Truck 3,500- to 4,000-pound capacity Narrow-aisle specialty Guardian Stability System (GSS) All AC electric system BOP15S-9 Electric Order Picker 3,000-pound capacity Small chassis size perfect for narrow aisles Height and descent proximity sensors Available mast heights up to 300 inches 24-volt AC system D70S-9 Diesel Pneumatic Forklift 13,500- to 20,000-pound capacity Shift ProTek hot-shift transmission protector Bobcat will also showcase hydrogen fuel cell-powered forklift prototypes within the booth. Hydrogen fuel cell forklifts offer longer operating times and faster refueling, making them ideal for applications that require extended use and quick refueling turnaround. For warehouses operating multiple shifts, the hydrogen fuel cell forklift is a viable option to reduce carbon footprint while still meeting the operational needs to run longer hours with no charging required. Prototypes on display at MODEX include: B35X-7 Hydrogen Pneumatic Forklift Prototype This hydrogen forklift prototype would function similarly to the currently commercialized B35X-7 electric pneumatic forklift but powered by hydrogen rather than an electric battery. 7,000-pound capacity BER30S-9 Hydrogen Rider Pallet Jacks Forklift Prototype This hydrogen prototype would function similarly to the currently commercialized BER30-9 electric rider pallet jacks but powered by hydrogen rather than an electric battery. 6,000-pound capacity While still in the development phase, Bobcat is exploring hydrogen for use across its forklift range. More information on hydrogen fuel cell forklifts’ availability will be forthcoming. Bobcat forklifts and warehouse vehicles are new in their branding, but not in their legacy, as the product line transitioned to the Bobcat brand in early 2024 from its former brand of Doosan Industrial Vehicle.
ABCO Systems LLC aquires FastFetch
ABCO Systems LLC announced today its acquisition of FastFetch, known for its best-in-class order fulfillment technologies. This strategic move is set to expand ABCO ‘s reach within the Warehousing and Distribution industry by bringing faster, more accurate, and cost-effective technologies to a wider audience. FastFetch, renowned for its unique product group, offers a range of solutions that help E-Commerce distribution facilities significantly increase their pick rates by up to 5x in certain cases. This achievement in efficiency propels businesses to new heights of productivity and profitability. Additionally, FastFetch’s state-of-the-art cubing software empowers E-Commerce distribution centers to curtail shipping costs substantially by efficiently selecting the right-sized cartons for shipping. “We are thrilled to add the FastFetch product line to our offerings,” said Seth Weisberg, CEO of ABCO. “The acquisition aligns perfectly with our mission to provide innovative solutions that address the challenges faced by our clients in the Warehousing and Distribution industry.” The acquisition of FastFetch enables ABCO to seamlessly integrate its expertise with FastFetch’s cutting-edge technologies. Combined, they create a force to be reckoned with in revolutionizing the order fulfillment process. With this acquisition, ABCO solidifies its position as a leader in the industry, committed to delivering top-notch solutions that optimize warehouse operations. John (Jack) Peck, Founder of FastFetch, expressed his excitement about the acquisition, stating, “Joining forces with ABCO represents an incredible opportunity for us to further expand the reach of our solution and make a substantial impact on the Warehousing and Distribution community. We firmly believe that our innovative product line, coupled with ABCO’s strong industry presence, will lead to exceptional growth and success.” With the integration of FastFetch’s product line into ABCO ‘s offerings, the partnership aims to cater to the growing demand for enhanced efficiency and cost reduction in E-Commerce distribution facilities. Customers can expect unparalleled support and expertise as ABCO leverages its extensive knowledge and experience to deliver innovative solutions. Existing FastFetch customers will experience uninterrupted service, while the newly formed team will actively seek new opportunities to introduce the FastFetch product line to a broader market. This acquisition highlights ABCO ‘s unwavering commitment to staying at the forefront of industry advancements and continuously providing unparalleled solutions to its clients.
Episode 465: Global E-Commerce Experts on taking your brand international
Get ready to dive into the intricacies of international e-commerce expansion with guest Riki Hooker, General Manager at Global E-commerce Experts. Global E-commerce Experts specializes in facilitating e-commerce through their portfolio of strategically placed 3PL warehouses. Offering insights on how brands can navigate and succeed in global markets, Hooker shares valuable strategies for brands looking to expand from the European market to the United States and vice versa. The Intricacies of Taking Your Brand International Navigating the journey of taking your brand international, particularly for e-commerce sellers, involves a blend of strategic planning and understanding the complexities of new markets. Hooker highlights the multifaceted approach required for American sellers, who are accustomed to platforms like Amazon, Walmart, and Shopify, to enter the European market successfully. From assessing the feasibility of your product’s success to navigating the complexities of compliance and logistics, each step is crucial for a smooth transition. Here’s a brief overview of the key steps involved: Feasibility Check – Assessing the product’s market potential, considering Europe’s vast e-commerce consumer base. Compliance Phase – Adhering to stringent European standards, including product labeling, ingredient regulations, and tax compliance. Logistics and Shipping – Overcoming the challenges of shipping to Europe for the first time and the importance of prior international selling experience. Omnichannel Presence – Adapting your online presence beyond Amazon, targeting regional platforms, and optimizing product listings for the European audience. Product Selection Strategy – Starting with a core product range to gradually build a presence as they adapt to the market. Hooker outlines the comprehensive services provided by Global E-commerce Experts, including compliance, logistics, and omnichannel growth. He emphasizes the importance of understanding market-specific regulations and consumer behaviors. “We handle the whole thing end-to-end…making them ready to sell in those markets,” explains Hooker, highlighting the necessity of a tailored approach for each new market. Navigating New Markets with Global E-commerce Experts Hooker reveals that European consumers, much like their American counterparts, demand swift delivery services, expecting prime next-day arrivals facilitated by Amazon’s extensive European distribution. The landscape in Europe offers a similar urgency, with platforms like Shopify achieving deliveries across the continent in just two to three days. This comparison underscores a universal e-commerce truth: speed reigns supreme in consumer expectations regardless of geography. For businesses venturing into new territories, navigating these expectations alongside stringent compliance requirements becomes a pivotal challenge. Hooker’s insights into the European e-commerce ecosystem, from the necessity of dual inventory for UK and EU markets to the strategic use of various shipping methods, highlight the complex yet rewarding journey of international expansion. As companies adapt to these global demands, the agility to balance swift delivery with operational compliance emerges as a key driver of e-commerce success. Key Takeaways: Global expansion requires a deep understanding of market-specific regulations and consumer preferences. Global e-commerce is pivotal in helping brands expand internationally by offering a platform to reach new markets with relative ease and efficiency. Strategic compliance and logistics planning are essential for entering new markets. The New Warehouse Podcast EP 465: Global E-Commerce Experts on Taking Your Brand International
Episode 464: Making the most of returns with Patturn’s Innovative Approach to Re-Commerce
In this episode of The New Warehouse Podcast, Dennis Hoang, COO and Co-Founder of Patturn, delves into the innovative world of returns and re-commerce. Patturn is pioneering a shift in how companies manage this challenge, making the process simpler and more efficient. Dennis shares insights into Patturn’s origins, sparked by a personal connection to the challenges faced by small businesses and how these challenges inspired the creation of a comprehensive solution that is Patturn. The Returns Dilemma: Consumer Ease vs. Supply Chain Efficiency Hoang underscores the unique complexities within returns management, driven by its item-specific demands and the substantial variability in returned items. He reveals a critical market void for an all-encompassing solution that adeptly merges technological capabilities with the essential human elements of the returns process. Hoang notes, “On average, 30% of what people buy is being returned…but every retailer makes it easy because they want to keep their customers.” While beneficial for customer retention, this consumer-friendly policy introduces significant operational challenges for retailers. Identifying the need for a solution and an aim to simplify and streamline returns led to the creation of Patturn. The Patturn Return Process Dennis Hoang details Patturn’s comprehensive approach to managing retail returns, emphasizing efficiency and resale optimization. Here’s how Patturn transforms the process: Bulk Inventory Management: Retailers send returns inventory to Patturn by pallet or truckload. Inspection and Tracking: Items go through inspection and receive a unique license plate for tracking purposes. Resale Across Marketplaces: Patturn handles the resale of items across various marketplaces and channels, including their own platforms. Storage and Forward Logistics: Beyond processing and reselling, Patturn manages the storage and forward logistics, streamlining the journey. Hoang highlights the “resale magic” that Patturn leverages, transforming returns into resalable inventory, aka “re-commerce,” thus recapturing value and minimizing waste. Mastering Inventory Management Hoang discusses the importance of aligning inventory with consumer demand, a seemingly straightforward strategy that necessitates a deep understanding of market trends, such as the seasonal popularity of certain products. This approach is fundamental to avoiding stockpiles of unsellable items and ensuring that inventory remains relevant and desirable to consumers. Beyond mere alignment with seasonal trends, Hoang delves into the critical role of analytics and the liquidation of stagnant inventory. From Hoang’s perspective, he believes the rate of returns is likely to increase, even with potential deterrents like return fees. Key Takeaways Patturn is filling a significant gap in the market with its end-to-end returns management solution. The complexity of returns management lies in the item-specific nature of the process, requiring both technological and manual oversight. 30% of products are returned and require effective re-commerce strategies to transform potential losses into opportunities. The New Warehouse Podcast EP 464: Making the Most of Returns with Patturn’s Innovative Approach to Re-Commerce